Employee Experience HR Partner

Amazon Inc.; Fort Wayne (IN); On-site; USD 51,000 - 90,000; Full time

Benefits offered by this job

Health insurance

401(k) matching

Paid time off

Parental leave

Job summary

Amazon.com Services LLC is seeking an HR Partner to support People eXperience and Technology (PXT) operations across NACF sites. The role emphasizes employee experience, engagement, leadership development, and HR operational excellence on an on-site basis at an Amazon facility.

You will partner with PXT and Operations to reinforce workplace standards, execute standard HR work, and coach leaders on engagement.

Qualifications

• Bachelor's degree or equivalent is required or 2+ years of Amazon experience with 1-year HR general experience or equivalent experience.
• Basic proficiency with Microsoft Office Suite (Word, Excel, Outlook).
• Ability to maintain confidentiality when handling sensitive information
• Experience communicating effectively with diverse audiences

Responsibilities

• Support a positive employee experience by executing key programs, reinforcing workplace standards, and partnering with PXT and Operations to create a culture where employees feel valued, heard, and supported.
• Execute standard work with consistent quality and timeliness, meeting SLAs and maintaining accurate documentation of HR processes and employee interactions.
• Provide frontline employee support by responding to inquiries, addressing concerns, and ensuring appropriate resolution or escalation of employee matters.
• Assist in running and monitoring feedback channels such as roundtables, floor walks, and employee engagement activities. Support issue tracking and follow-up, partnering with senior PXT team members to drive resolutions and improvements in employee experience.
• Coach frontline leaders on behaviors that impact engagement and retention. Reinforce expectations and guide leaders in utilizing tools to improve team communication, recognition, and performance conversations.
• Support the execution of site-level engagement, communication, and culture-building initiatives. Coordinate logistics, gather feedback, and monitor effectiveness.
• Learn to track and summarize PXT-related data (e.g., attrition/attendance trends, hiring data, employee sentiment). Help prepare insights for site reviews or team discussions.
• Promote the use of self-service tools to resolve routine employee and manager questions. Identify recurring gaps and elevate opportunities to improve tool usability or adoption.

Education

Bachelor's degree or equivalent, or 2+ years of Amazon experience with 1-year human resources general experience or equivalent experience

Tools

Microsoft Office Suite

Job description

Amazon.com Services LLC is seeking an HR Partner to support People eXperience and Technology (PXT) operations across NACF sites. The role emphasizes employee experience, engagement, leadership development, and HR operational excellence on an on-site basis at an Amazon facility.

You will partner with PXT and Operations to reinforce workplace standards, execute standard HR work, and coach leaders on engagement.