Employee Experience Coordinator — 6-Month Contract

BCLP; Atlanta (GA); On-site; USD 50,000 - 70,000; Full time

Job summary

BCLP is seeking a Coordinator, People Services on a six-month contract to be the welcoming point for all People inquiries and to support a seamless employee experience from day one.

The role covers onboarding/offboarding, HR data management, policy guidance, and cross-team collaboration to drive operational excellence across regions.

You will contribute to improving processes, compliance with data protection laws, and a high-quality employee experience worldwide.

Qualifications

• Excellent customer service and communication skills, written and verbal.
• Strong organization and time management; ability to juggle multiple tasks.
• Attention to detail and confidentiality in handling HR data.
• Problem-solving with a flexible, collaborative approach.
• Proficiency with Microsoft Office (Word, Excel, PowerPoint).
• Commitment to discretion and data protection compliance.
• Teamwork and cross-department collaboration.

Responsibilities

• Serve as primary point of contact for employee and manager inquiries via ticketing and other channels.
• Triage requests and provide guidance on People policies and procedures.
• Manage intake, track tickets, and escalate as needed to the People team.
• Support onboarding and offboarding, including profiles and exit interviews.
• Maintain accurate employee records in the HRIS and ensure data integrity.
• Contribute to People team projects and process improvements.
• Handle administrative tasks, invoices, and data changes.
• Communicate essential information to employees and managers via intranet and channels.
• Collaborate with People Services, Recruitment, Payroll, and Benefits teams.
• Identify opportunities to improve People services and processes.

Skills

Customer service

Organizational skills

Attention to detail

Problem solving

Microsoft Office

Confidentiality

Teamwork

Education

High school diploma or GED

Professional HR certification (e.g., SHRM-CP, PHR) a plus

Tools

Microsoft Office Suite

Job description

BCLP is seeking a Coordinator, People Services on a six-month contract to be the welcoming point for all People inquiries and to support a seamless employee experience from day one.

The role covers onboarding/offboarding, HR data management, policy guidance, and cross-team collaboration to drive operational excellence across regions.

You will contribute to improving processes, compliance with data protection laws, and a high-quality employee experience worldwide.