Global People Services Coordinator (Temporary)

Bryan Cave Leighton Paisner LLP; Atlanta (GA); On-site; USD 28,000 - 44,000; Full time

Job summary

BCLP is seeking a Temporary Coordinator, People Services to join our team. You will be the welcoming, knowledgeable point of contact for incoming People inquiries and provide essential administrative support that drives a seamless employee experience from day one.

You will ensure excellence across onboarding, offboarding, leaves, flexible working, and salary/bonus review processes. Join a global HR service delivery team and collaborate with People, Recruitment, Technology, Payroll, and Benefits

Qualifications

• Exceptional customer service and communication skills (written and verbal).
• Strong organizational and time management skills with ability to manage competing demands.
• Excellent attention to detail.
• Strong problem-solving skills and flexible, open-minded approach.
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint).
• Commitment to confidentiality and discretion.
• Teamwork and collaboration across departments.

Responsibilities

• Serve as primary contact for employee and manager inquiries via ticketing and other channels.
• Triage and assess urgency of requests; provide guidance on policies and procedures.
• Manage intake process; track tickets and ensure timely resolutions or escalations.
• Deliver exceptional customer service across the full employee lifecycle.
• Facilitate onboarding and offboarding, including profile setup and task tracking.
• Maintain accurate employee records in the HCM system; ensure GDPR compliance.
• Contribute to People team projects and process improvements.
• Manage administrative tasks, invoices, and action points.
• Communicate essential information to employees and managers via intranet and channels.
• Collaborate with HR, Recruitment, Payroll, Benefits, and Tech teams to execute processes.
• Identify opportunities to improve People services and processes.

Skills

Customer service

Communication

Organization

Time management

Attention to detail

Problem solving

Discretion/confidentiality

Education

High school diploma or GED

Professional HR certification (e.g., SHRM-CP, PHR) is a plus

Tools

Microsoft Office Suite

Job description

BCLP is seeking a Temporary Coordinator, People Services to join our team. You will be the welcoming, knowledgeable point of contact for incoming People inquiries and provide essential administrative support that drives a seamless employee experience from day one.

You will ensure excellence across onboarding, offboarding, leaves, flexible working, and salary/bonus review processes. Join a global HR service delivery team and collaborate with People, Recruitment, Technology, Payroll, and Benefits