Employee Benefits Enterprise Lead: Change & Training Catalyst

The Baldwin Group; Tampa (FL); On-site; USD 110,000 - 140,000; Full time

Job summary

The Baldwin Group is seeking an Employee Benefits Enterprise Lead in Tampa, FL to connect transition teams with frontline colleagues and translate strategy into practical execution. This role drives adoption of new workflows and ensures smooth go-live and ongoing support.

You will lead process design, analytics, and stakeholder engagement, overseeing training and testing while driving strategic initiatives to enhance client experience and operational efficiency.

Qualifications

• Experience translating strategy into practical workflows.
• Ability to train users and troubleshoot during go-live.
• Strong data awareness and process optimization.
• Excellent cross-functional communication.

Responsibilities

• Bridge between transition team and end-users.
• Translate complex changes into practical steps.
• Provide hands-on training and real-time troubleshooting.
• Analyze options and communicate decisions to partners.
• Lead process design and governance for national rollout.

Skills

Process Knowledge

Communication

Problem-Solving

Empathy

Adaptability

Job description

The Baldwin Group is seeking an Employee Benefits Enterprise Lead in Tampa, FL to connect transition teams with frontline colleagues and translate strategy into practical execution. This role drives adoption of new workflows and ensures smooth go-live and ongoing support.

You will lead process design, analytics, and stakeholder engagement, overseeing training and testing while driving strategic initiatives to enhance client experience and operational efficiency.