Employee Benefits Client Advocate

Wilshire Benefits Group; Troy (MI); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Competitive benefits package

Supportive work environment

Job summary

Wilshire Benefits Group is hiring an Employee Benefits Client Service Representative located in Troy, Michigan. This dynamic role focuses on enhancing employee satisfaction through enrollments and inquiries management, requiring at least one year of experience in employee benefits. Candidates need strong customer service skills, data management abilities, and proficiency with tools like Microsoft Office. Join us to foster a supportive environment and enjoy a robust benefits package!

Qualifications

• At least 1 year of experience with employee health insurance benefits or benefits administration.
• Strong commitment to providing high-quality, professional service.
• Proven ability to work accurately with detailed, sensitive information.

Responsibilities

• Accurately process new enrollments, changes, and terminations.
• Respond to employee benefit questions during open enrollment.
• Monitor benefits advocacy inbox and document all actions accurately.

Skills

Customer Service Excellence

Accuracy & Data Management

Organization & Follow-Through

Written Communication Skills

Technology Proficiency

Education

Bachelor’s degree or equivalent relevant experience

Tools

Microsoft Word

Microsoft Excel

Microsoft PowerPoint

Adobe products

Job description

Wilshire Benefits Group is hiring an Employee Benefits Client Service Representative located in Troy, Michigan. This dynamic role focuses on enhancing employee satisfaction through enrollments and inquiries management, requiring at least one year of experience in employee benefits. Candidates need strong customer service skills, data management abilities, and proficiency with tools like Microsoft Office. Join us to foster a supportive environment and enjoy a robust benefits package!