Employee Benefits Account Manager

JCW Group; United States; A distancia; USD 70.000 - 100.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Equity ownership

Descripción de la vacante

JCW Group is seeking an Employee Benefits Account Manager to join a growing insurance and advisory firm. This fully remote role focuses on managing day-to-day service for small- to mid-sized business clients, supporting benefits administration, claims coordination, and renewal processes.

You will report to senior leadership and help maintain strong client and carrier relationships while contributing to client service operations.

Formación

• 3–5 years in insurance brokerage or carrier environment.
• Experience supporting benefits administration, renewals, and client servicing.
• Active Life & Health Insurance Producer License preferred.

Responsabilidades

• Manage day-to-day client service for employee benefits programs, acting as the primary point of contact for business owners and company leadership.
• Support benefits administration, including onboarding, enrollments, renewals, employee additions and terminations, and policy updates, while maintaining accurate records.
• Assist clients with benefits-related claims inquiries and coordinate with carriers and brokers to help facilitate resolution.

Conocimientos

Insurance brokerage

Benefits administration

Client servicing

Life & Health license

Descripción del empleo

JCW is currently recruiting on behalf of a growing insurance and advisory firm for an Employee Benefits Account Manager to join their team. This role focuses on managing the day-to-day service needs of small- to mid-sized business clients, supporting benefits administration, claims coordination, and renewal processes while maintaining strong relationships with clients and insurance carriers. You will report directly to senior leadership and play a key role in supporting the firm’s client service operations. This is a fully remote opportunity with working hours of 8:00 AM – 5:30 PM EST and the potential for equity ownership.

Key Responsibilities

• Manage day-to-day client service for employee benefits programs, acting as the primary point of contact for business owners and company leadership.
• Support benefits administration, including onboarding, enrollments, renewals, employee additions and terminations, and policy updates, while maintaining accurate records.
• Assist clients with benefits-related claims inquiries and coordinate with carriers and brokers to help facilitate resolution.

Qualifications

• 3–5 years of experience working within an insurance brokerage or carrier environment.
• Experience supporting benefits administration, renewals, and client servicing within employee benefits insurance.
• Active Life & Health Insurance Producer License preferred.
• Strong organizational and communication skills with the ability to manage multiple client accounts in a fast-paced environment.