Senior Benefits Account Manager

Martin Grant Associates, Inc.; Cleveland (OH); On-site; USD 90,000 - 140,000; Full time

Job summary

Martin Grant Associates, Inc. is seeking a Senior Employee Benefits Account Manager to join our team. This position focuses on nurturing client relationships, navigating complex benefit programs, and adopting a strategic approach to account management.

You will manage renewals, develop cost-conscious benefit strategies, and lead enrollment presentations, working with Benefits Consultants and Client Executives to deliver superior service.

Qualifications

• 5+ years of Employee Benefits account management or consultative experience.
• Active Life & Health insurance license.
• Strong knowledge of group health and ancillary benefits products.
• Experience managing complex accounts and developing client relationships.
• Excellent communication, organizational, and problem-solving skills.
• Ability to manage competing priorities in a fast-paced, collaborative environment.
• Demonstrated leadership capabilities and a proactive, client-focused approach.

Responsibilities

• Manage and maintain an assigned book of Employee Benefits business, serving as a trusted advisor and primary client contact.
• Oversee renewals, benefit strategies, and ongoing account service in collaboration with Benefits Consultants and Client Executives.
• Provide strategic guidance on plan design, cost management, and competitive benefits solutions.
• Manage complex client accounts, ensuring service expectations and deliverables are consistently met.
• Lead client meetings, strategy discussions, and enrollment presentations.
• Coordinate with internal service teams, delegating responsibilities and providing guidance when needed.
• Proactively educate clients on industry trends, regulatory developments, and emerging benefits solutions.
• Identify opportunities to strengthen client relationships and introduce additional services.

Skills

Account management

Client relationships

Communication

Problem-solving

Leadership

Education

Life & Health insurance license

Tools

Benefits quoting tools

Database applications

Microsoft Office

Job description

A growing national insurance and benefits organization is seeking a Senior Employee Benefits Account Manager to join its team.

This opportunity is ideal for an experienced benefits professional who enjoys building meaningful client relationships, navigating complex benefit programs, and taking a strategic approach to account management.

With access to advanced technology, collaborative teams, and extensive resources, you'll have the support to focus on what matters most: delivering exceptional service and helping clients make informed benefits decisions.

What You'll Do

• Manage and maintain an assigned book of Employee Benefits business, serving as a trusted advisor and primary client contact.
• Oversee renewals, benefit strategies, and ongoing account service in collaboration with Benefits Consultants and Client Executives.
• Provide strategic guidance on plan design, cost management, and competitive benefits solutions.
• Manage complex client accounts, ensuring service expectations and deliverables are consistently met.
• Lead client meetings, strategy discussions, and enrollment presentations.
• Coordinate with internal service teams, delegating responsibilities and providing guidance when needed.
• Proactively educate clients on industry trends, regulatory developments, and emerging benefits solutions.
• Identify opportunities to strengthen client relationships and introduce additional services.

What We're Looking For

• 5+ years of Employee Benefits account management or consultative experience.
• Previous experience with an insurance brokerage, agency, or benefits administration firm.
• Active Life & Health insurance license.
• Strong knowledge of group health and ancillary benefits products.
• Experience managing complex accounts and developing client relationships.
• Excellent communication, organizational, and problem-solving skills.
• Ability to manage competing priorities in a fast-paced, collaborative environment.
• Demonstrated leadership capabilities and a proactive, client-focused approach.

Preferred Qualifications:

• Experience with benefits quoting tools, database applications, and Microsoft Office.

Why Consider This Opportunity?

• National Resources, Personal Approach: Enjoy the capabilities of a large organization while maintaining meaningful client relationships.
• Technology & Tools: Access modern technology and solutions designed to improve efficiency and enhance the client experience.
• Collaborative Environment: Partner with experienced Benefits Consultants, Client Executives, and dedicated service professionals.
• Professional Growth: Expand your expertise, take ownership of complex accounts, and contribute to a growing organization.
• Supportive Team Structure: Work alongside knowledgeable professionals who share a commitment to exceptional client service.