Employee Benefits Account Executive

Lawley-Agency,-LLC; Buffalo (NY); Híbrido; USD 57.000 - 101.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Competitive salary

Expansive benefits

3 weeks PTO

401K from Day 1

Educational support

Hybrid schedule

Work-life balance

Descripción de la vacante

Lawley is seeking an Employee Benefits Account Executive to manage account services and liaise between clients and carriers. You will respond to inquiries, support renewals, and coordinate enrollment meetings.

With 3+ years in insurance customer service or account management, you will build strong client relationships, present to clients, and pursue cross-selling opportunities within Lawley Benefits Group. A hybrid schedule is offered.

Formación

• Minimum 3 years of insurance customer service or account management experience.
• Knowledge of group insurance products and usage.
• Proficient computer skills: Word, Excel, Outlook, PowerPoint.

Responsabilidades

• Manage account service and strategic initiatives between client and carrier.
• Respond to client inquiries, renewals, benefit changes; coordinate enrollment meetings.
• Coordinate carrier presentations for clients or present personally.
• Identify cross-selling opportunities within Lawley Benefits Group (LBG).
• Aim for client retention of 95% or higher.
• Maintain reliable attendance, punctuality and dependability.

Conocimientos

Account management

Insurance knowledge

Customer service

Relationship building

Independent & team work

Attention to detail

Continuing education preferred

Educación

College degree preferred

Herramientas

Word

Excel

Outlook

PowerPoint

Descripción del empleo

Employee Benefits Account Executive

7 days ago Requisition ID: 1867

Salary Range: $56,750.00 To $101,279.75 Annually

These are the fundamental responsibilities of the job:

• Manage account service and strategic initiatives including plan analysis and acting as a liaison between the client and carrier
• Respond to client inquiries, renewals, benefit changes as needed and communicate through group meetings for enrollment
• Work with carriers to facilitate presentations for clients, or conduct presentations personally
• Identify cross selling opportunities within Lawley Benefits Group (LBG) and refer clients to other product lines
• Reach and maintain client retention goal of 95% or greater
• Maintains consistent and dependable attendance, availability, and punctuality as required to effectively perform the essential functions of the position

Other functions of the job:

• Expand and grow in your role when supporting miscellaneous duties as requested

Skills / traits that we value for this role:

• Insurance experience in customer service or account management for 3 years or more
• Relevant knowledge of group insurance products, documents and usages
• Computers skills are a must; Including Word, Excel, Outlook & PowerPoint
• Demonstrated relationship building skills
• Ability to work well independently and on a team
• Incredible attention to detail and organizational skills
• Open to continuing education, college degree preferred
• Positive attitude, even in a fast-paced environment
• A passion to make customers and coworkers feel important and valued
• Capability to work quickly and efficiently
• Precise verbal and written communication skills, even under time constraints

A bit about Lawley!

• We are not a call center environment
• We achieve success by building genuine relationships together, with our teams and clients
• We are a family owned insurance broker (70+ years!)
• We are deeply committed to the communities we serve and love to get involved
• We work hard and play hard!!!

Why Lawley?

• Competitive salary and referral bonuses!
• Expansive Benefits (Medical, Dental, Vision—and SO many more)
• 3 weeks of PTO (prorated based on start date) AND a generous holiday schedule – available 1 st day!
• Company 401K contribution received starting Day 1 (for participants 21+ years old)
• Educational support, career development, and growth opportunities
• Job Security (we’ve never had a lay-off, even during the pandemic)
• Flexibility, including hybrid schedules! Business hours 8am-4:30pm
• Comfortable, family-oriented culture, with an emphasis on work life balance
• Unlimited Volunteer Time Off opportunities (so you can assist in serving our communities)
• Fulfilling opportunities that align with your career path and our business needs

The compensation range for this position takes many factors into consideration including but not limited to: years of experience/training, skill set, and licenses/designations. It is not typical for an individual to be hired near the top of the range for a position as circumstances and location can vary in every hiring situation. A reasonable estimate of the current range is $56,750 to $101,279.75.