Empire - Bartender

Big Night Entertainment Group; Boston (MA); On-site; USD 25,000 - 36,000; Full time

Job summary

Big Night Entertainment Group in Boston, MA is seeking a bartender to deliver fast, friendly service in a high-energy, upscale setting. You will greet guests, take drink orders, craft beverages per recipes, and ensure consistent quality.

Responsibilities include monitoring guest alcohol consumption, maintaining a pristine bar, and collaborating with servers and management to create exceptional experiences. A TIPS certification and 2+ years of experience are preferred.

Qualifications

• 2+ years bartending in a high-volume upscale setting or fine-dining environment preferred.
• TIPS or other recognized Alcohol Certification required.
• Neat and professional appearance; effective communication with customers and co-workers.

Responsibilities

• Greet guests with a welcoming smile and provide fast, friendly service.
• Accurately taking drink orders and preparing beverages per company recipes before presenting to guests.
• Monitor guest alcohol consumption and intervene per guidelines.
• Maintain a clean and stocked bar area; assist with arranging bottles and glassware.
• Collaborate with servers, bar backs, and management to ensure exceptional guest experiences.

Skills

Bartending

Customer service

Money handling

Teamwork

Communication

Job description

Brief Description

As a Bartender, a typical day might include the following:

• Greeting guests with a welcoming smile providing them with fast, friendly service
• Accurately taking the guest's drink order and preparing in accordance with company recipe before presenting to guests
• Monitoring guest consumption of alcohol and intervening when needed according to all necessary guidelines
• Ensuring consistency by following company recipes and standards
• Promoting Big Night Entertainment Group in a positive and professional manner
• Working well with others as you will be working with other bartenders, servers, bar backs, and management
• Remembering guest’s names and utilizing them when appropriate
• Building guest loyalty and a regular clientele
• Sharing weekly events and future events
• Resolving service problems with empathy and according to company guidelines
• Maintaining a clean and stocked work environment
• Arranging bottles and glassware to maintain an attractive display
• Other duties as assigned

Requirements

This job might be for you if you demonstrate the following abilities and meet the following qualifications:

• Minimum of 2 years bartending experience in a high-volume, upscale restaurant required
• Experience bartending in an upscale Asian restaurant or fine-dining environment preferred
• TIPS or other recognized Alcohol Certification required
• Must be able to pass Big Night Entertainment Group's requirements in regards to legal background check
• A neat and professional appearance
• Ability to communicate effectively and accurately with customers, the public and co-workers
• Ability to demonstrate teamwork with other staff members
• Ability to accurately count money and provide necessary change

Physical Demands / Work Environment / Hours

The physical demands and work environment described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential work functions.

• May be required to lift or move up to 30 lbs using proper lifting techniques and withstand long hours on your feet in a fast-paced, high energy environment
• Will be required to continuously reach, bend, lift, carry, stoop and wipe
• Non-typical hours will be customary including evenings, weekends, and holidays. Open availability including weekends is a must

Summary

Big Night Entertainment Group operates some of the hottest, cutting edge restaurants and nightclubs in New England such as The Grand, Big Night Live and Empire. Fueled by driven, passionate people, Big Night is known for its consistent growth, cutting edge sophisticated design, superior cuisines and raising the bar in hospitality and service standards. Big Night is an employee focused company as recognized by our staff as the Boston Globe TOP place to work. We are committed to creating a diverse and welcoming workplace that includes team members with various backgrounds and experiences. We believe this enables us to better meet our mission and values while serving customers throughout the community. All are encouraged to apply. Big Night is always looking for talented, ambitious professionals to join our staff. If you have a passion for hospitality and a commitment to superior guest service, we want you to join our team today. Big Night Entertainment Group is an Equal Employment Opportunity Employer. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.