Mystique - Bar Back / Support

DeKalb Health; Everett (MA); On-site; USD 21,000 - 28,000; Full time

Job summary

Big Night Entertainment Group in Massachusetts is seeking a Bar Back / Support to keep the guest experience smooth in a fast-paced, upscale setting. A typical day includes greeting guests, assisting bartenders, answering menu questions, and keeping the bar stocked and organized.

The role requires at least 1 year of bar back experience, a neat appearance, strong teamwork, and the ability to pass background checks and licensing requirements for Massachusetts. TIPS certification is a plus.

Qualifications

• At least 1 year of direct bar back experience in a high-volume, upscale venue.
• Current TIPS Certification is a plus and may be required if offered the position.
• Must pass Big Night Entertainment Group's background check.
• Must complete Massachusetts State Gaming Commission license process prior to starting.
• Neat and professional appearance.
• Ability to communicate effectively with customers and co-workers.
• Ability to demonstrate teamwork with staff members.

Responsibilities

• Greet guests with a welcoming smile and provide fast, friendly service.
• Assist bartenders with all aspects of the guest experience.
• Assist guests regarding menu items in an informative and helpful way.
• Communicate guest needs to bartenders or servers when applicable.
• Clean all glassware and bar tools as necessary.
• Keep work space and bar area clean and organized.
• Maintain a well-stocked bar prepared for all levels of service.
• Monitor guest consumption of alcohol and intervene according to guidelines.
• Promote Big Night Entertainment Group in a positive manner.
• Work well with others including bar backs, servers, bartenders and management.

Skills

Bar back experience

TIPS Certification

Customer service

Teamwork

Attention to detail

Licensing compliance

Job description

• Job Category Front-of-House
• Employee Type Non-Exempt

Contact information

• Email [e-mail]

Description

As Bar Back / Support, a typical day might include the following:

• Greeting guests with a welcoming smile providing them with fast, friendly service
• Assisting bartenders in all aspect of the guest experience
• Assisting guests regarding menu items in an informative and helpful way
• Communicating guest needs to bartenders or servers when applicable
• Cleaning all glassware and bar tools as necessary
• Keeping work space and general bar area clean
• Maintaining a well-stocked bar prepared for all levels of service
• Monitoring guest consumption of alcohol and intervening when needed according to all necessary guidelines
• Promoting Big Night Entertainment Group in a positive and professional manner
• Working well with others as you will be working with other bar backs, servers, bartenders and management
• Other duties as assigned

Requirements

This job might be for you if you demonstrate the following abilities and meet the following qualifications:

• At least 1 year of direct bar back experience in a high-volume, upscale food and beverage and/or club environment required
• Current TIPS Certification is a plus and will be required if offered the position
• Must be able to pass Big Night Entertainment Group's requirements in regards to legal background check
• Must have the ability to complete the process for the Massachusetts State Gaming Commission license prior to starting
• A neat and professional appearance
• Ability to communicate effectively and accurately with customers, the public and co-workers
• Ability to demonstrate teamwork with other staff members

Physical Demands / Work Environment / Hours

The physical demands and work environment described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential work functions.

• May be required to lift or move up to 30 lbs using proper lifting techniques and withstand long hours on your feet in a fast-paced, high energy environment
• Will be required tocontinuously reach, bend, lift, carry, stoop and wipe
• Non-typical office hours will be customary including evenings, weekends, and holidays

Summary

Big Night Entertainment Group operates some of the hottest, cutting edge restaurants and nightclubs in New England such as The Grand, Big Night Live and Empire. Fueled by driven, passionate people, Big Night is known for its consistent growth, cutting edge sophisticated design, superior cuisines and raising the bar in hospitality and service standards. Big Night is an employee focused company as recognized by our staff as the Boston Globe TOP place to work.

We are committed to creating a diverse and welcoming workplace that includes team members with various backgrounds and experiences. We believe this enables us to better meet our mission and values while serving customers throughout the community. All are encouraged to apply.

Big Night is always looking for talented, ambitious professionals to join our staff.If you have a passion for hospitality and a commitment to superior guest service, we want you to join our team today.

Big Night Entertainment Group is an Equal Employment Opportunity Employer. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.