The Grand - Cashier/Coat Check

Big Night Entertainment Group; Boston (MA); On-site; USD 22,000 - 28,000; Full time

Job summary

Big Night Entertainment Group is seeking a Cashier/Coat Check at its Boston venues. You will handle cash and card transactions, greet guests, check coats during show hours and answer questions about venue policies.

You will contribute to a safe, efficient cash handling environment and represent the company professionally in a high-energy hospitality setting. Ideal candidates have at least 1 year of relevant experience, strong customer-service skills, and the ability to work evenings, weekends,

Qualifications

• At least 1 year of relevant experience is preferred.
• Ability to calculate sales and change quickly.
• Accountability and accuracy in reconciling sales receipts.
• Oriented toward serving others and helping customers.
• Customer-service skills.
• Ability to stand for long periods of time.
• Excellent verbal communication.
• Ability to work in a fast-paced environmentAttention to detail.

Responsibilities

• Process sales transactions.
• Accept payments.
• Calculate and return change as required by payment method.
• Answer customer questions about venue and policies.
• Greet guests and check coats during show hours.
• Safeguard against theft and property damage.
• Reconcile cash drawers.
• Promote Big Night Entertainment Group in a positive and professional manner.
• Ensure work area is maintained, clean and stocked.
• Other duties as assigned.

Skills

Customer service

Verbal communication

Stamina

Attention to detail

Job description

Brief Description

As Cashier/Coat Check, a typical day might include the following:

• Processing sales transactions
• Accepting payments
• Calculating and returning change when required by the payment method
• Answering customer questions about the venue and policies
• Greet guests and check coats during show hours
• Safeguard against theft, property damage
• Reconciling cash drawers
• Promoting Big Night Entertainment Group in a positive and professional manner
• Ensuring your work area is maintained, clean and stocked
• Other duties as assigned

Requirements

This job might be for you if you demonstrate the following abilities and meet the following qualifications:

• At least 1 year of relevant experience is preferred
• Ability to calculate sales and change quickly
• Accountability and accuracy in reconciling sales receipts
• Oriented toward serving others and helping customers
• Customer-service skills
• Ability to stand for long periods of time
• Excellent verbal communication
• Ability to work in a fast-paced environmentAttention to detail

Physical Demands / Work Environment / Hours

• May be required to lift or move up to 30 lbs using proper lifting techniques and withstand long hours on your feet in a fast-paced, high energy environment
• Non-typical hours will be customary, including evenings, weekends, and holidays. Open availability is preferred

Summary

Big Night Entertainment Group operates some of the hottest, cutting edge restaurants and nightclubs in New England such as Big Night Live, Memoire, and Empire. Fueled by driven, passionate people, Big Night is known for its consistent growth, cutting edge sophisticated design, superior cuisines and raising the bar in hospitality and service standards. Big Night is an employee focused company as recognized by our staff as the Boston Globe TOP place to work.

We are committed to creating a diverse and welcoming workplace that includes team members with various backgrounds and experiences. We believe this enables us to better meet our mission and values while serving customers throughout the community. All are encouraged to apply.

Big Night is always looking for talented, ambitious professionals to join our staff. If you have a passion for hospitality and a commitment to superior guest service, we want you to join our team today.

Big Night Entertainment Group is an Equal Employment Opportunity Employer. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.