Empathy-Driven CSR for DME Support & Growth

Hunter Super Techs - TurnPoint; Hillsdale (MI); On-site; USD 32,000 - 52,000; Full time

Benefits offered by this job

Early access to paycheck (TapCheck)

Competitive pay and benefits

Job summary

CareLinc is seeking a Customer Service Representative who can demonstrate empathy, problem solving, and the ability to provide appropriate solutions for customers and referral sources. The role focuses on servicing a large customer and referral base to fulfill Durable Medical Equipment needs.

You’ll work with a CARE-minded team, value confidentiality, build relationships, and maintain a positive attitude while delivering excellent service and support.

Qualifications

• Excellent interpersonal and communication skills.
• Ability to pass background check.
• A knack for problem-solving and making things easy to understand.
• A kind and helpful attitude and confidentiality.
• Willingness to work with CARE standards and values.

Responsibilities

• The representative services a large customer and referral base to fulfill Durable Medical Equipment needs.
• Demonstrates empathy and resolves customer concerns with a positive attitude.

Skills

Excellent interpersonal skills

Excellent communication skills

Patience

Problem-solving

Confidentiality

Job description

CareLinc is seeking a Customer Service Representative who can demonstrate empathy, problem solving, and the ability to provide appropriate solutions for customers and referral sources. The role focuses on servicing a large customer and referral base to fulfill Durable Medical Equipment needs.

You’ll work with a CARE-minded team, value confidentiality, build relationships, and maintain a positive attitude while delivering excellent service and support.