Care-Driven DME Customer Support Champion

Hunter Super Techs - TurnPoint; Meridian Charter Township (MI); On-site; USD 32,000 - 46,000; Full time

Benefits offered by this job

Full benefits

Job summary

CareLinc is seeking a Customer Service Representative to support a large customer and referral base for Durable Medical Equipment needs. The role requires empathy, patience, and a talent for turning complex information into clear solutions.

You will represent CareLinc with a friendly, confidential, and professional demeanor, upholding CARE standards and ensuring customer satisfaction across interactions.

Qualifications

• The candidate must demonstrate empathy, problem-solving, and the ability to provide appropriate solutions for customers and referral sources.
• Patience and willingness to go above and beyond to resolve concerns while maintaining a positive attitude.
• Ability to pass a background check and maintain confidentiality.

Responsibilities

• Serve a large customer and referral base to fulfill Durable Medical Equipment needs.
• Provide empathetic and effective solutions to customer concerns.
• Maintain positive relationships with customers and referral sources.

Skills

Excellent interpersonal skills

Strong communication

Problem-solving

Confidentiality

Customer empathy

Background check clearance

Patient/customer care

Positive attitude

Job description

CareLinc is seeking a Customer Service Representative to support a large customer and referral base for Durable Medical Equipment needs. The role requires empathy, patience, and a talent for turning complex information into clear solutions.

You will represent CareLinc with a friendly, confidential, and professional demeanor, upholding CARE standards and ensuring customer satisfaction across interactions.