Empathetic CS Rep — Growth, Benefits & Early Pay

Hunter Super Techs - TurnPoint; Midland (MI); On-site; USD 32,000 - 42,000; Full time

Job summary

CareLinc in Michigan is seeking a Customer Service Representative to support a large patient and referral base for durable medical equipment. You will demonstrate empathy, resolve concerns, and provide clear solutions while maintaining a positive attitude.

This role emphasizes confidentiality and CARE values, with a welcoming, supportive team and opportunities to grow. A background check is required, and the workplace is dedicated to kindness, teamwork, and dependable service to every caller.

Qualifications

• Excellent interpersonal and communication skills.
• A knack for problem-solving and making things easy to understand.
• A kind and helpful attitude (because we work with CARE!).
• A commitment to confidentiality, because trust is everything.

Responsibilities

• The Customer Service Representative must be equipped with a skillset that demonstrates empathy, problem solving skills and the ability to provide appropriate solutions for customers and referral sources. The day-to-day functionality of this job involves servicing a large customer and referral base to fulfill Durable Medical Equipment needs.

Skills

Empathy

Problem solving

Communication skills

Patience

Job description

CareLinc in Michigan is seeking a Customer Service Representative to support a large patient and referral base for durable medical equipment. You will demonstrate empathy, resolve concerns, and provide clear solutions while maintaining a positive attitude.

This role emphasizes confidentiality and CARE values, with a welcoming, supportive team and opportunities to grow. A background check is required, and the workplace is dedicated to kindness, teamwork, and dependable service to every caller.