Customer Service Representative

Hunter Super Techs - TurnPoint; Haring Township (MI); On-site; USD 32,000 - 46,000; Full time

Benefits offered by this job

Early paycheck via TapCheck

Competitive pay & benefits

Job summary

CareLinc is seeking a Customer Service Representative who combines empathy with strong problem-solving to assist customers and referral sources with Durable Medical Equipment needs. The role emphasizes patience, a positive attitude, confidentiality, and a commitment to delivering solutions.

You’ll join a supportive team focused on care, community standards, and timely service, including benefits like early access to paycheck and competitive compensation.

Qualifications

• Excellent interpersonal and communication skills.
• Patience and willingness to go above and beyond to resolve customer concerns.
• Ability to maintain confidentiality and provide solutions with a positive attitude.

Responsibilities

• Servicing a large customer and referral base to fulfill Durable Medical Equipment needs.

Skills

Interpersonal skills

Communication skills

Problem solving

Patience

Confidentiality

Background check

Positive attitude

Job description

Side effects of working here may include: excessive caring, occasional high-fives, and full benefits.

What You’ll Do (Besides Being a Legend!)

The Customer Service Representative must be equipped with a skillset that demonstrates empathy, problem solving skills and the ability to provide appropriate solutions for customers and referral sources. The day-to-day functionality of this job involves servicing a large customer and referral base to fulfill Durable Medical Equipment needs. This individual must have patience and a willingness to go above and beyond to resolve customer / referral concerns while maintaining a positive attitude.

What You Bring to the Team!

• Excellent interpersonal and communication skills
• Able to pass background check as it pertains to the position.
• A knack for problem-solving and making things easy to understand.
• A kind and helpful attitude (because we work with CARE!).
• A commitment to confidentiality, because trust is everything.

At CareLinc, we follow our CARE Standards, which means:

• Community – We work together, help each other, and make every interaction positive.
• Accountability – We grow, learn from feedback, and focus on solutions, not problems.
• Relationships – We listen, assume positive intent, and build strong relationships.
• Empathetic – We understand and support each other, making sure our workplace feels welcoming and inclusive.

Why You’ll Love It Here!

• A team that values what you do.
• A supportive, fun, and friendly culture.
• Opportunities to grow and learn.
• Early access to your paycheck via TapCheck.
• Competitive pay, great benefits, and a company that CARES about YOU!