Customer Service Representative

Hunter Super Techs - TurnPoint; Holland Charter Township (MI); On-site; USD 34,000 - 42,000; Full time

Benefits offered by this job

Competitive pay

Great benefits

Early paycheck via TapCheck

Job summary

CareLinc is seeking a Customer Service Representative to support a large patient and referral base for durable medical equipment, demonstrating empathy, problem solving, and a positive attitude.

You will work within a team that follows CARE standards—Community, Accountability, Relationships, Empathetic—enjoying competitive pay, strong benefits, and early access to earnings via TapCheck.

Qualifications

• Must demonstrate empathy and problem-solving skills.
• Ability to provide appropriate solutions for customers and referral sources.
• Patience and willingness to go above and beyond to resolve concerns.

Responsibilities

• Service a large customer and referral base for Durable Medical Equipment needs.
• Maintain a positive attitude while resolving customer/referral concerns.

Skills

Excellent interpersonal and komunik?

Problem-solving

Confidentiality

Empathetic attitude

Background check

Job description

Side effects of working here may include: excessive caring, occasional high-fives, and full benefits.

What You’ll Do (Besides Being a Legend!)

The Customer Service Representative must be equipped with a skillset that demonstrates empathy, problem solving skills and the ability to provide appropriate solutions for customers and referral sources. The day-to-day functionality of this job involves servicing a large customer and referral base to fulfill Durable Medical Equipment needs. This individual must have patience and a willingness to go above and beyond to resolve customer / referral concerns while maintaining a positive attitude.

What You Bring to the Team!

Excellent interpersonal and communication skills

Able to pass background check as it pertains to the position.

A knack for problem-solving and making things easy to understand.

A kind and helpful attitude (because we work with CARE!)

A commitment to confidentiality, because trust is everything.

At CareLinc, we follow our CARE Standards, which means:

Community – We work together, help each other, and make every interaction positive.

Accountability – We grow, learn from feedback, and focus on solutions, not problems.

Relationships – We listen, assume positive intent, and build strong relationships.

Empathetic – We understand and support each other, making sure our workplace feels welcoming and inclusive.

Why You’ll Love It Here!

A team that values what you do.

A supportive, fun, and friendly culture.

Opportunities to grow and learn.

Early access to your paycheck via TapCheck

Competitive pay, great benefits, and a company that CARES about YOU!