Empathetic Resident Care & Services Coordinator

Monarch Healthcare Management; Columbia Heights (MN); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

UKG Wallet - get paid the next day!

Free Single Medical Insurance

Paid Time Off – Vacation Time

401k with annual contribution match

Referral bonuses

Career path to other positions within

Job summary

Monarch Healthcare Management seeks a Resident Service Coordinator to ensure personal care is delivered appropriately and residents' needs are met while maintaining adequate staffing. You will coordinate scheduling, support a diverse resident population, and collaborate with staff to deliver compassionate, high-quality care in a fast-paced environment.

In this role you will contribute to a welcoming, well-run community and have opportunities for career growth within a company that values

Qualifications

• Ability to manage multiple tasks and pivot with changing demands.
• Resilience to accept feedback and course correct.
• Ability to build trust with residents, staff, and families.
• High emotional intelligence (EQ).
• Active listening to understand residents' needs.
• Clear spoken and written English.
• Comfort in ambiguous, diverse environments.
• Thrives in a fast-paced, growing environment.

Responsibilities

• Ensure personal care is delivered appropriately and residents' needs are met.
• Ensure building is adequately staffed.

Skills

Multitasking

Emotional intelligence

Active listening

Clear communication

English fluency

People skills

Adaptability

Healthcare scheduling

Job description

Monarch Healthcare Management seeks a Resident Service Coordinator to ensure personal care is delivered appropriately and residents' needs are met while maintaining adequate staffing. You will coordinate scheduling, support a diverse resident population, and collaborate with staff to deliver compassionate, high-quality care in a fast-paced environment.

In this role you will contribute to a welcoming, well-run community and have opportunities for career growth within a company that values