Resident Service Coordinator

Monarch Healthcare Management; Columbia Heights (MN); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

UKG Wallet - get paid the next day!

Free Single Medical Insurance

Paid Time Off – Vacation Time

401k with annual contribution match

Referral bonuses

Career path to other positions within

Job summary

Monarch Healthcare Management seeks a Resident Service Coordinator to ensure personal care is delivered appropriately and residents' needs are met while maintaining adequate staffing. You will coordinate scheduling, support a diverse resident population, and collaborate with staff to deliver compassionate, high-quality care in a fast-paced environment.

In this role you will contribute to a welcoming, well-run community and have opportunities for career growth within a company that values

Qualifications

• Ability to manage multiple tasks and pivot with changing demands.
• Resilience to accept feedback and course correct.
• Ability to build trust with residents, staff, and families.
• High emotional intelligence (EQ).
• Active listening to understand residents' needs.
• Clear spoken and written English.
• Comfort in ambiguous, diverse environments.
• Thrives in a fast-paced, growing environment.

Responsibilities

• Ensure personal care is delivered appropriately and residents' needs are met.
• Ensure building is adequately staffed.

Skills

Multitasking

Emotional intelligence

Active listening

Clear communication

English fluency

People skills

Adaptability

Healthcare scheduling

Job description

Resident Service Coordinator

This person is responsible for assuring personal care is delivered appropriately, tenant’s needs are being met and building is adequately staffed.

Monarch Healthcare Management Benefits Include:

• UKG Wallet - get paid the next day!
• Free Single Medical Insurance
• Paid Time Off – Vacation Time
• 401k with annual contribution match
• Referral bonuses
• Career path to other positions within our growing company!

QUALIFICATIONS

Preferred

• Experience in healthcare scheduling and/or timekeeping

Required Skills and Abilities

• Ability to effectively manage multiple tasks and pivot with sudden demands of your attention
• Resilience: ability to welcome constructive feedback, course correct and not take it personally
• Personability; ability to get along with all personality types and inspire trust with residents, staff, family
• High emotional intelligence (EQ)
• Ability to actively listen, with the goal of understanding
• Ability to clearly speak and proficiently read and write in English
• Comfort in operating in ambiguous situations and with diverse populations
• Ability to thrive in an environment that is fast-paced and rapidly growing

About Monarch:

Monarch’s mission is to change the way short term rehabilitation and long-term care is delivered. We strive to make patient care and customer service come together, putting the needs of our residents and their families first. We fulfill the communities need for health and housing, in a comfortable well equipped, pleasant home like atmosphere.

We could not provide this caliber of services without our dedicated employees. We value their contributions and work hard to attract and retain the best talent by offering a positive and supportive work environment along with competitive pay, nice perks, and great benefits.

We are an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.