Empathetic Remote Caregiver Support Specialist

Placements24; Willows (CA); Remote; USD 42,000 - 66,000; Full time

Benefits offered by this job

Health insurance

Job summary

Placements24 is seeking a dedicated Remote Caregiver Support Specialist to join a growing virtual support team. This fully remote role serves caregivers nationwide, offering emotional support, resources, and guidance from a home office.

The ideal candidate has a BA in a related field and at least 3 years in a support role, with strong communication and the ability to build rapport remotely. You will support caregivers, facilitate online groups, and help navigate care systems.

Qualifications

• Bachelor's degree in social work, psychology, counseling, gerontology, or a related field.
• At least 3 years of experience in a support role, preferably with caregivers, the elderly, or disabled individuals.
• Excellent active listening, empathy, and verbal/written communication skills.
• Proven ability to provide remote support and build rapport virtually.
• Familiarity with video conferencing tools and CRM systems.
• Ability to work independently in a remote setting with strong time-management.

Responsibilities

• Provide remote emotional and practical support to caregivers via phone, video calls, and email.
• Offer information and resources on managing chronic conditions, disabilities, and eldercare.
• Assist caregivers in navigating healthcare systems and accessing community support services.
• Develop and facilitate online support groups for caregivers.
• Educate caregivers on self‑care strategies and stress management techniques.
• Maintain accurate and confidential client records using secure online platforms.
• Collaborate with the wider support team to ensure comprehensive client care.
• Identify trends and feedback from caregivers to inform program development.
• Conduct outreach to potential clients and referral sources.
• Stay updated on best practices and resources in caregiver support and related fields.

Skills

Active listening

Empathy

Communication

Remote support

Caregiver support know‑how

Education

Bachelor's degree in Social Work/Psychology/Counseling/Gerontology

Tools

Zoom

CRM systems

Job description

Placements24 is seeking a dedicated Remote Caregiver Support Specialist to join a growing virtual support team. This fully remote role serves caregivers nationwide, offering emotional support, resources, and guidance from a home office.

The ideal candidate has a BA in a related field and at least 3 years in a support role, with strong communication and the ability to build rapport remotely. You will support caregivers, facilitate online groups, and help navigate care systems.