Empathetic DME Support Specialist

Carelinc Medical Equipment; Greenville (MI); On-site; USD 32,000 - 46,000; Full time

Benefits offered by this job

Full benefits

Early access to paycheck via TapCheck

Job summary

CareLinc in Michigan is seeking a Customer Service Representative to support a large customer and referral base for Durable Medical Equipment, combining empathy with problem-solving to deliver solutions.

You’ll thrive in a CARE-driven culture that values confidentiality, strong communication, and a team-focused, positive attitude, with benefits and opportunities to grow.

Qualifications

• Excellent interpersonal and communication skills.
• Able to pass background check as it pertains to the position.
• A knack for problem-solving and making things easy to understand.
• A kind and helpful attitude (because we work with CARE!)
• A commitment to confidentiality, because trust is everything.

Responsibilities

• Service a large customer and referral base to fulfill Durable Medical Equipment needs.

Skills

Interpersonal communication

Problem-solving

Confidentiality

Customer service

Job description

💙 Side effects of working here may include: excessive caring, occasional high-fives, and full benefits.

🏆 What You’ll Do (Besides Being a Legend!)

📌 The Customer Service Representative must be equipped with a skillset that demonstrates empathy, problem solving skills and the ability to provide appropriate solutions for customers and referral sources. The day-to-day functionality of this job involves servicing a large customer and referral base to fulfill Durable Medical Equipment needs. This individual must have patience and a willingness to go above and beyond to resolve customer / referral concerns while maintaining a positive attitude.

🌟 What You Bring to the Team!

💡 Excellent interpersonal and communication skills

💡Able to pass background check as it pertains to the position.

💡 A knack for problem-solving and making things easy to understand.

💡 A kind and helpful attitude (because we work with CARE!).

💡 A commitment to confidentiality, because trust is everything.

At CareLinc, we follow our CARE Standards, which means:

🤝 Community – We work together, help each other, and make every interaction positive.

📈 Accountability – We grow, learn from feedback, and focus on solutions, not problems.

🎙 Relationships – We listen, assume positive intent, and build strong relationships.

💖 Empathetic – We understand and support each other, making sure our workplace feels welcoming and inclusive.

🎉 Why You’ll Love It Here!

✅ A team that values what you do.

✅ A supportive, fun, and friendly culture.

✅ Opportunities to grow and learn.

✅ Early access to your paycheck via TapCheck

✅ Competitive pay, great benefits, and a company that CARES about YOU!

• Ready to join the adventure? Apply today!