Emerging Site Leader: Team Builder & Ops Owner

Whistle Express Car Wash; Denham Springs (LA); On-site; USD 42,000 - 62,000; Full time

Job summary

Whistle Express Car Wash in Denham Springs, LA is seeking an Assistant Site Manager who will work with the Site Manager to keep operations running at full speed and help develop the team.

You will own the guest experience, solve problems in real time, supervise onboarding and scheduling, and upsell unlimited wash memberships while upholding quality in a fast-paced, outdoor environment.

Qualifications

• Leadership and team development experience.
• Onboarding new team members and coaching.
• Experience coordinating scheduling and workloads.
• Strong focus on guest experience and service quality.
• Upselling and promoting services to customers.

Responsibilities

• Develop and support the team, onboarding new members.
• Assist in scheduling and shift management for fair workload.
• Promote memberships and services to customers.
• Monitor guest experience and address concerns promptly.
• Identify operational improvements and help implement them.
• Resolve customer issues and escalate when needed.
• Track sales activity and support promotions.

Skills

Team leadership

Customer service

Sales skills

Problem solving

Staff scheduling

Job description

Whistle Express Car Wash in Denham Springs, LA is seeking an Assistant Site Manager who will work with the Site Manager to keep operations running at full speed and help develop the team.

You will own the guest experience, solve problems in real time, supervise onboarding and scheduling, and upsell unlimited wash memberships while upholding quality in a fast-paced, outdoor environment.