Emerging Markets Training & Growth Leader

IRB USA Inspire Resources; United States; Remote; USD 95,000 - 125,000; Full time

Job summary

Inspire is seeking a Field Training Growth Manager to act as the high-touch training partner within the Emerging Markets support model, collaborating with Franchisee Growth, Operations, New Restaurant Opening, Marketing, Development, and Analytics teams to build capability.

This role focuses on developing people, training, and operating disciplines enabling franchisees to open stronger, stabilize faster, deliver a consistent guest experience, and scale confidently across markets.

Qualifications

• Bachelor’s Degree and/or equivalent experience in restaurant and/or retail management with Training, Human Resource, or multi-unit management experience
• 5-7 years experience in restaurant or retail training, multi-unit operations, franchise consulting, organizational development, new restaurant openings, or related work. Experience coaching franchisees and above-restaurant leaders is preferred.
• Ability to work independently with minimal supervision and prioritize tasks accordingly
• Ability to work in a fast-paced setting
• Must be able to build credibility and trusting relationships
• Good oral, written and interpersonal skills
• Project Management skills
• Strong organizational, planning and time management skills
• Ability to influence & persuade without authority
• Demonstrates strategic thinking with strong problem-solving skills
• Strong technical skills in Microsoft Office products including Excel, PowerPoint and Outlook or equivalent
• Ability to conduct meetings and facilitate effective and engaging trainings in person and virtually.
• Sound business judgement and decision-making skills
• Change management
• Strong presentation skills
• Recognizes and provides feedback on better and innovative ways to accomplish objectives
• Helps identify and resolve project related risks and issues

Responsibilities

• Lead franchisee training and leadership development programs.
• Translate market and network growth plans into focused training priorities and support plans.
• Partner with New Restaurant Opening teams and franchisees on pre-opening preparation and leadership readiness.
• Use observations, reviews, and training data to identify capability gaps and recommend solutions.
• Strengthen the capability of franchisees and Above Restaurant Leaders through coaching and development planning.
• Help franchisees move toward self-sustaining training systems with clear ownership and standards.
• Lead or support training for national and regional initiatives across products, technology, guest experience, and operations.
• Serve as the training connection point across multiple functions to provide a coordinated support plan.
• Track adoption, readiness, certification, and performance indicators; share insights and adjust support.

Skills

Independent work

Fast-paced

Relationship building

Oral/written comms

Project management

Organizational skills

Influence without authority

Strategic thinking

MS Office proficiency

Facilitation

Education

Bachelor’s Degree or equivalent

Tools

Excel

PowerPoint

Outlook

Job description

Inspire is seeking a Field Training Growth Manager to act as the high-touch training partner within the Emerging Markets support model, collaborating with Franchisee Growth, Operations, New Restaurant Opening, Marketing, Development, and Analytics teams to build capability.

This role focuses on developing people, training, and operating disciplines enabling franchisees to open stronger, stabilize faster, deliver a consistent guest experience, and scale confidently across markets.