Emerging Markets Training & Growth Lead

Inspire; Texas; On-site; USD 90,000 - 130,000; Full time

Job summary

Inspire is seeking a Field Training Growth Manager to strengthen franchisee training systems and leadership capability for Emerging Markets, partnering with various teams to ensure readiness, consistent guest experiences, and scalable operations. The role requires travel 70–90% of the time across markets, with a focus on building self-sustaining training programs and improved performance.

The position emphasizes collaboration across Franchisee Growth, Operations, Marketing, and New Restaurant

Qualifications

• Bachelor’s Degree and/or equivalent experience in restaurant and/or retail management with Training, Human Resource, or multi-unit management experience
• 5-7 years experience in restaurant or retail training, multi-unit operations, franchise consulting, organizational development, new restaurant openings, or related work. Experience coaching franchisees and above-restaurant leaders is preferred
• Ability to work independently with minimal supervision and prioritize tasks accordingly
• Ability to work in a fast-paced setting
• Must be able to build credibility and trusting relationships
• Good oral, written and interpersonal skills
• Project Management skills
• Strong organizational, planning and time management skills
• Ability to influence & persuade without authority
• Demonstrates strategic thinking with strong problem-solving skills
• Strong technical skills in Microsoft Office products including Excel, PowerPoint and Outlook or equivalent
• Ability to conduct meetings and facilitate effective and engaging trainings in person and virtually.
• Sound business judgement and decision-making skills
• Change management
• Strong presentation skills
• Recognizes and provides feedback on better and innovative ways to accomplish objectives
• Helps identify and resolve project related risks and issues

Responsibilities

• Franchisee Capability Building: Assess organizational and training needs, then help franchisees establish scalable onboarding, certification, coaching, and leadership-development systems.
• Emerging Market Training Strategy: Translate market and network growth plans into focused training priorities, support plans, milestones, and routines that build long-term capability.
• New Restaurant Readiness: Partner with New Restaurant Opening teams and franchisees on pre-opening preparation, training plans, leadership readiness, opening execution, and post-opening stabilization.
• Operational Performance Enablement: Use restaurant observations, business reviews, guest and operational insights, and training data to identify capability gaps and recommend practical solutions.
• Leadership and Bench Development: Strengthen the capability of franchisees, Above Restaurant Leaders, Restaurant Managers, Shift Leaders, and Network Trainers through coaching, facilitation, and development planning.
• Training System Sustainability: Help franchisees move from brand-led support toward self-sustaining training systems with clear ownership, standards, tools, and accountability.
• Program Activation: Lead or support training for national and regional initiatives, including products, technology, guest experience, food safety, operational processes, and leadership programs.
• Cross-Functional Leadership: Serve as the training connection point across Franchisee Growth, Operations, Marketing, Development, New Restaurant Opening, and Analytics to provide one coordinated support plan.
• Measurement and Continuous Improvement: Track adoption, readiness, certification, and performance indicators; share insights; and adjust support based on results and market maturity.

Skills

Independent work

Fast-paced environment

Relationship building

Project management

Microsoft Office

Excel

PowerPoint

Outlook

Travel coordination

Training delivery

Education

Bachelor's degree in restaurant/retail management

Tools

Microsoft Office Suite

Job description

Inspire is seeking a Field Training Growth Manager to strengthen franchisee training systems and leadership capability for Emerging Markets, partnering with various teams to ensure readiness, consistent guest experiences, and scalable operations. The role requires travel 70–90% of the time across markets, with a focus on building self-sustaining training programs and improved performance.

The position emphasizes collaboration across Franchisee Growth, Operations, Marketing, and New Restaurant