Emerging GM: Lead Teams & Elevate Store Performance

Baskin-Robbins; North Versailles (Allegheny County); On-site; USD 45,000 - 65,000; Full time

Job summary

Baskin-Robbins is seeking an Assistant General Manager to support the General Manager in leading a store team. You will supervise Shift Leaders and Crew Members, deploy staff, and drive drive-through performance while maintaining fast, friendly service.

As a franchisee of Dunkin' Donuts, this role emphasizes coaching, goal setting, and results orientation to help grow leadership skills and career progression within the franchise system.

Qualifications

• Experience in retail management or supervisory role.
• Ability to lead shifts and deploy crew.
• Strong communication and coaching skills.
• Commitment to fast, friendly service.

Responsibilities

• Lead Shift Leaders and Crew Members and support managers.
• Deploy crew, monitor drive-thru, set goals, and communicate results.
• Maintain fast, friendly service with energy.
• Be a flexible team player who can assist where needed.

Skills

Leadership

Coaching

Customer service

Team player

Job description

Baskin-Robbins is seeking an Assistant General Manager to support the General Manager in leading a store team. You will supervise Shift Leaders and Crew Members, deploy staff, and drive drive-through performance while maintaining fast, friendly service.

As a franchisee of Dunkin' Donuts, this role emphasizes coaching, goal setting, and results orientation to help grow leadership skills and career progression within the franchise system.