Aspiring General Manager: Lead Team & Elevate Service

Baskin-Robbins; Lisbon (ME); On-site; USD 42,000 - 62,000; Full time

Job summary

Dunkin' Donuts franchise is seeking an Assistant General Manager to help lead store operations and develop the team. You will supervise Shift Leaders and Crew Members, drive drive-thru performance, and set goals while ensuring fast, friendly, energetic service to customers.

As part of a franchisee team, you’ll focus on leadership development and operational excellence. This role offers growth within Dunkin' Donuts’ franchise network and a fast-paced retail environment.

Qualifications

• Experience leading a store team and supervising shifts.
• Ability to coach and develop crew and shift leaders.
• Strong focus on service quality and speed.
• Franchise environment experience preferred.

Responsibilities

• Lead Shift Leaders and Crew Members by supporting each individual's development.
• Crew deployment, drive-thru performance, goal setting, communicating results.
• Fast, friendly, and energetic service.
• Be a team player who can jump in wherever needed.

Skills

People leadership

Coaching

Retail operations

Customer service

Job description

Dunkin' Donuts franchise is seeking an Assistant General Manager to help lead store operations and develop the team. You will supervise Shift Leaders and Crew Members, drive drive-thru performance, and set goals while ensuring fast, friendly, energetic service to customers.

As part of a franchisee team, you’ll focus on leadership development and operational excellence. This role offers growth within Dunkin' Donuts’ franchise network and a fast-paced retail environment.