Emerging Bakery Ops Leader — Path to BOM

Insomnia Cookies; Salisbury (MD); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Competitive pay

Bonus eligibility

Medical, dental, vision & pet 보험

Paid vacation

Career development pipeline into BOM

Free cookies every shift

Fun, fast-paced team culture

Job summary

Insomnia Cookies is seeking an Assistant Bakery Operations Manager (ABOM) in Salisbury, MD to lead bakery operations with urgency, accuracy, and accountability while developing a pipeline of future Bakery Operations Managers.

You will manage day-to-day core bakery operations, assist in recruiting and training, coach hourly team members, and step in for BOM as needed, ensuring high standards across inventory, quality, and guest experience.

Qualifications

• 1+ year leadership experience in restaurant, retail, or hospitality operations.
• Strong operational discipline and attention to detail.
• Ability to coach and develop hourly team members.
• Comfortable working in fast-paced, high-volume environments.
• Ability to perform all bakery roles during peak business periods.
• Strong communication and problem-solving skills.

Responsibilities

• Execute all core bakery operations including inventory rotation, scheduling support, staffing coordination, and administrative checklists.
• Maintain strict adherence to product quality, cleanliness, food safety, and guest experience standards.
• Support ordering, inventory accuracy, and shrink control.
• Assist in schedule creation and labor execution to meet operational targets.
• Support recruiting, interviewing, onboarding, and training of new staff.
• Deliver consistent coaching and real-time performance feedback.
• Hold team members accountable to standards while reinforcing a growth mindset culture.
• Ensure onboarding and training programs are executed to company standards.
• Manage bakery operations independently in the absence of the BOM.
• Model urgency, accountability, and operational discipline.
• Partner with BOM and Area leadership to identify operational gaps and implement solutions.
• Maintain continuity of operations during leadership transitions or staffing shortages.
• Other duties as assigned.
• Able to independently execute all BOM-level administrative and operational tasks.
• Bakery is fully staffed, trained, and operating at high standards.
• Strong culture of accountability and consistency.
• Acts as a reliable operational leader during any coverage scenario.
• Demonstrates clear readiness and upward mobility toward a BOM role.

Skills

Leadership

Operational discipline

Coaching

Communication

Job description

Insomnia Cookies is seeking an Assistant Bakery Operations Manager (ABOM) in Salisbury, MD to lead bakery operations with urgency, accuracy, and accountability while developing a pipeline of future Bakery Operations Managers.

You will manage day-to-day core bakery operations, assist in recruiting and training, coach hourly team members, and step in for BOM as needed, ensuring high standards across inventory, quality, and guest experience.