Emergency Veterinary Receptionist — Compassionate Front Desk Pro

Veterinary Emergency & Specialty Center, LLC; Flower Mound (TX); On-site; USD 25,000 - 30,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401k plan

Life Insurance

Disability coverage

Teladoc access

Pet care discounts

Job summary

Flower Mound Veterinary Emergency & Specialty Center ER in Flower Mound, TX is seeking a receptionist to manage multi-line calls, greet clients, and coordinate care. The role emphasizes compassionate client interaction and precise record-keeping in a fast-paced emergency setting.

You will support scheduling, billing, and client education while working within a team that values growth, professional development, and excellent patient care.

Qualifications

• Customer service experience required.
• Strong communication and organizational skills.
• Experience with veterinary software preferred; weekend/holiday shifts required.

Responsibilities

• Be the Director of First Impressions: manage a multi-line phone system, greet clients with a positive attitude, and reflect our compassionate care.
• Ensure Seamless Care Coordination: maintain accurate medical records, manage appointment schedules, and handle financial transactions.
• Advocate for Pet Health: educate clients on preventative care and hospital services to ensure top care for pets.
• Embody Compassion and Empathy: be a calming presence for clients, treating each pet with care.

Skills

Customer service

Communication

Organization

Teamwork

Vet software

Flexible schedule

Job description

Flower Mound Veterinary Emergency & Specialty Center ER in Flower Mound, TX is seeking a receptionist to manage multi-line calls, greet clients, and coordinate care. The role emphasizes compassionate client interaction and precise record-keeping in a fast-paced emergency setting.

You will support scheduling, billing, and client education while working within a team that values growth, professional development, and excellent patient care.