Veterinary Front Desk Specialist — Compassionate Care

Mission Pet Health; Flower Mound (TX); On-site; USD 32,000 - 42,000; Full time

Job summary

Main Street Veterinary Hospital in Flower Mound, TX is seeking a friendly receptionist to manage the front desk, greet clients, and coordinate appointments with a focus on compassionate client service. You will handle phone inquiries, scheduling, and basic financial transactions while contributing to a supportive team environment.

The role emphasizes accurate records, pet wellness education, and a calm presence to ensure exceptional patient care and client satisfaction in a busy veterinary

Qualifications

• Experience in customer service.
• Ability to handle stressful situations with good judgment.
• Strong communication and organizational skills.
• Flexible schedule, including some weekends and holidays.

Responsibilities

• Be the Director of First Impressions: manage multi-line phone system and greet clients.
• Coordinate care by maintaining accurate medical records and appointment schedules.
• Process financial transactions and support smooth hospital operations.
• Educate clients on preventive care to promote pet health and wellbeing.

Skills

Customer service

Communication

Organization

Teamwork

Vet software

Tools

Vet software

Job description

Main Street Veterinary Hospital in Flower Mound, TX is seeking a friendly receptionist to manage the front desk, greet clients, and coordinate appointments with a focus on compassionate client service. You will handle phone inquiries, scheduling, and basic financial transactions while contributing to a supportive team environment.

The role emphasizes accurate records, pet wellness education, and a calm presence to ensure exceptional patient care and client satisfaction in a busy veterinary