Emergency Veterinary Nursing Supervisor

Veterinary Emergency Group The PC; Cambridge, Northern (MA, KY); Hybrid; USD 44,000 - 69,000; Full time

Benefits offered by this job

401K match

Health benefits starting day one

Travel stipend

Student loan repayment

Parental leave

Flexible schedules

Job summary

Veterinary Emergency Group The PC in Cambridge, MA, is seeking a Nursing Supervisor to empower a team of credentialed veterinary technicians and assistants. You will drive care quality, mentor staff, and ensure smooth hospital operations in a fast-paced ER environment.

You lead with empathy, tackle tough conversations, and foster a culture centered on patient and team wellbeing while supporting ongoing growth and performance improvement for VEGgies.

Qualifications

• 2+ years of experience in a clinical veterinary nursing or technician role.
• A focus on developing leadership skills.
• Ability to stand for prolonged hours, kneel, and work on the floor as well as ability to lift up to 25 kg on own and able to support up to 40 kg with assistance.
• Must be willing to work in a noisy environment with strong or unpleasant odors.
• Availability to work nights, weekends, and holidays on a rotating or as needed basis based on hospital needs.
• Work well in a fast‑paced environment with people from all backgrounds and different personality types.

Responsibilities

• Coach and mentor credentialed veterinary technicians and assistants at all levels, with feedback and structure that helps them grow.
• Address team issues with clarity and care, always protecting the patients and the team.
• Collaborate with hospital leadership on performance, feedback, recognition, and big‑picture planning.
• Help design and maintain hospital flow to reflect the VEG Spikes, our unique, customer‑centered way of doing things—like ensuring people see a doctor right away and allowing families to stay with their pets.
• Jump in to address customer concerns in real‑time and partner with leadership for lasting solutions.
• Keep people and pets together, supported, and cared for throughout their visit.
• Manage the nursing schedule, PTO requests, and daily coverage needs.
• Guide team utilization to meet operational needs and individual development goals.
• Lead team huddles and meetings to keep everyone aligned and inspired.
• Collaborate across the leadership team to ensure smooth, efficient hospital operations

Skills

Leadership

Empathy

Job description

Veterinary Emergency Group The PC in Cambridge, MA, is seeking a Nursing Supervisor to empower a team of credentialed veterinary technicians and assistants. You will drive care quality, mentor staff, and ensure smooth hospital operations in a fast-paced ER environment.

You lead with empathy, tackle tough conversations, and foster a culture centered on patient and team wellbeing while supporting ongoing growth and performance improvement for VEGgies.