Emergency Veterinary Nursing Lead & Mentor

VEG ER for Pets; Cambridge (MA); On-site; USD 44,000 - 69,000; Full time

Benefits offered by this job

Competitive compensation

401K match

Travel and learning stipends

Health and wellness benefits

Job summary

VEG is seeking a Nursing Supervisor to empower a team of credentialed veterinary technicians and assistants in a fast-paced emergency setting. You will lead with empathy, drive care quality, and nurture a culture of continuous growth across shifts.

As a leader, you will manage schedules, mentor staff, and collaborate with hospital leadership to optimize operations while ensuring patients and their families receive exceptional care and support throughout their visit.

Qualifications

• 2+ years of experience in a clinical veterinary nursing or technician role.
• A focus on developing leadership skills.
• Ability to stand for prolonged hours, lift up to 25 kg, and assist up to 40 kg.
• Willing to work nights, weekends, and holidays; rotating shifts.
• Ability to work in a noisy environment with strong or unpleasant odors.

Responsibilities

• Coach and mentor credentialed veterinary technicians and assistants at all levels, with feedback and structure that helps them grow.
• Address team issues with clarity and care, always protecting the patients and the team.
• Collaborate with hospital leadership on performance, feedback, recognition, and big-picture planning.
• Help design and maintain hospital flow to reflect the VEG Spikes, our unique, customer-centered way of doing things—like ensuring people see a doctor right away and allowing families to stay with their pets.
• Jump in to address customer concerns in real-time and partner with leadership for lasting solutions.
• Keep people and pets together, supported, and cared for throughout their visit.
• Manage the nursing schedule, PTO requests, and daily coverage needs.
• Guide team utilization to meet operational needs and individual development goals.
• Lead team huddles and meetings to keep everyone aligned and inspired.
• Collaborate across the leadership team to ensure smooth, efficient hospital operations

Skills

Clinical veterinary nursing

Leadership development

Physical endurance

Team collaboration

Adaptability

Job description

VEG is seeking a Nursing Supervisor to empower a team of credentialed veterinary technicians and assistants in a fast-paced emergency setting. You will lead with empathy, drive care quality, and nurture a culture of continuous growth across shifts.

As a leader, you will manage schedules, mentor staff, and collaborate with hospital leadership to optimize operations while ensuring patients and their families receive exceptional care and support throughout their visit.