Emergency Veterinary Client Coordinator - Calm, Connected Care

COVE Animal Health; Portland (ME); On-site; USD 30,000 - 47,000; Full time

Benefits offered by this job

Medical, dental, vision

401(k) match

Paid CE and professional development

PTO & holiday pay

Uniform allowance

Personal pet discount

Job summary

PVESC in Falmouth, Maine, is seeking an Emergency Client Coordinator to join our newly built 42,000-square-foot emergency and specialty hospital.

Bring veterinary experience, calm-under-pressure attitude, and positive energy to a busy team where every day matters. You’ll collaborate with our criticalists, emergency clinicians, technicians, and client service team to deliver exceptional care during emergencies.

Qualifications

• Veterinary experience required.
• Strong organization skills and ability to stay calm under pressure.
• Emergency experience is a bonus.

Responsibilities

• Coordinate incoming cases, triage, and patient flow
• Keep clients, referring hospitals, and our ER team connected
• Help clients navigate emergency visits with compassion and clear communication
• Support discharges, records, and day-to-day ER operations
• Work alongside our criticalists, emergency clinicians, technicians, and client service team

Skills

Veterinary experience

Strong organization skills

Calm under pressure

Clear communication

Job description

PVESC in Falmouth, Maine, is seeking an Emergency Client Coordinator to join our newly built 42,000-square-foot emergency and specialty hospital.

Bring veterinary experience, calm-under-pressure attitude, and positive energy to a busy team where every day matters. You’ll collaborate with our criticalists, emergency clinicians, technicians, and client service team to deliver exceptional care during emergencies.