Emergency Shelter Support Specialist (Evenings)

Just Compassion of East Washington County; Tigard (OR); On-site; USD 34,000 - 46,000; Full time

Benefits offered by this job

Medical/Dental/Vision

PTO

Paid sick time (Oregon)

Paid leave benefits (PLO/FMLA)

IRA retirement option

Wellness time

11 paid holidays

Employee Assistance Program (EAP)

Professional development

Job summary

Just Compassion of East Washington County operates an emergency shelter, providing direct guest intake, orientation, supervision and meeting basic needs including meals, clothing and hygiene access. Staff collaborate with partners to maintain a safe, welcoming environment.

The role entails de-escalating conflicts, maintaining cleanliness, supervising guests, and ensuring safety protocols are followed with a focus on Diversity, Equity, and Inclusion.

Qualifications

• Detail-oriented and self-motivated with the ability to work independently.
• Sound judgment and ability to prioritize and make decisions in a fast-paced environment.
• Strong interpersonal skills and ability to maintain professional boundaries.
• Ability to maintain confidentiality.
• CPR/First Aid certification or ability to obtain within 90 days of employment.

Responsibilities

• Conduct guest intake, checks in guests, secures and checks belongings, and facilitates timely transitions.
• Provides guest orientation and ensures understanding of shelter expectations and procedures.
• Documents accurate and timely notes in ShiftNote or other communication systems.
• Prepares, serves, and cleans up meals and snacks.
• Distributes linens, clothing, hygiene supplies, and other essential items as needed.
• Facilitates guest showers and sanitizes bathroom facilities between uses.
• Wakes guests at designated times and supports daily routines.
• Supervises guests and responds appropriately to conflicts or behavioral concerns.
• Maintains cleanliness and sanitation throughout the shelter, including bathrooms, kitchen areas, sleeping areas, and common spaces.

Skills

Detail-oriented

Self-motivated

Sound judgment

Interpersonal skills

Confidentiality

Education

High school diploma or equivalent

Job description

Just Compassion of East Washington County operates an emergency shelter, providing direct guest intake, orientation, supervision and meeting basic needs including meals, clothing and hygiene access. Staff collaborate with partners to maintain a safe, welcoming environment.

The role entails de-escalating conflicts, maintaining cleanliness, supervising guests, and ensuring safety protocols are followed with a focus on Diversity, Equity, and Inclusion.