Emergency Services Dispatcher - Police/Fire/EMS

Regional 911 Intake Solutions; Plainville (KS); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Retirement benefits

Paid leave

Continuing education

Job summary

Regional 911 Intake Solutions in Plainville, KS, is seeking Police/Fire/EMS Dispatchers to coordinate emergency responses across law enforcement, fire services, and EMS in a combined communications environment. You will process calls, verify details, prioritize incidents, and dispatch units per approved plans.

Roles involve rotating between assignments, night/weekend shifts, and potential overtime, with cross-training and credential requirements varying by agency and vacancy.

Qualifications

• High school diploma or recognized equivalent commonly required.
• Some agencies provide cross-training; others require experience in one or more dispatch disciplines before appointment.
• Credentials may be required depending on assignment; verify in the official vacancy.

Responsibilities

• Process requests involving police, fire, rescue, and medical assistance
• Verify locations, incident details, and immediate hazards
• Apply discipline-specific procedures to prioritize and route calls
• Dispatch appropriate units according to approved response plans
• Coordinate incidents requiring more than one emergency service
• Monitor radio traffic, unit availability, and requests for assistance
• Provide approved caller instructions when trained and authorized
• Maintain incident records and support interagency communications

Education

High school diploma

Job description

Regional 911 Intake Solutions in Plainville, KS, is seeking Police/Fire/EMS Dispatchers to coordinate emergency responses across law enforcement, fire services, and EMS in a combined communications environment. You will process calls, verify details, prioritize incidents, and dispatch units per approved plans.

Roles involve rotating between assignments, night/weekend shifts, and potential overtime, with cross-training and credential requirements varying by agency and vacancy.