Emergency Mitigation Technician — Field Specialist (Paid Training)

Fortify Companies; Fredericksburg (VA); On-site; USD 42,000 - 56,000; Full time

Benefits offered by this job

Company vehicle

401(k) with match

Health, dental, vision

Job summary

Fortify Companies’ Insurcomm Restoration is seeking a Mitigation Technician to provide emergency restoration services for homes and businesses affected by fire, water, mold, sewer, and storm damage. You will stabilize properties, prevent further damage, and deliver professional service during stressful situations.

Join a team that values safety, urgency, and compassionate customer care, and participate in growth opportunities while supporting project managers and crews on-site.

Qualifications

• Willingness to obtain IICRC certification.
• Proficiency with hand and power tools.
• Ability to lift up to 50 lbs and perform physical labor.
• Strong communication, listening, and interpersonal skills.
• Strong customer service mindset.
• Acceptable driving record and reliability.
• Ability to document onsite using a smartphone and industry software.
• Team-oriented with a positive, solution-focused attitude.
• Must wear PPE, including respirator, as required.

Responsibilities

• Respond to emergency mitigation calls and assess damage from fire, water, mold, and weather events.
• Perform water extraction, structural drying, and mitigation per IICRC standards.
• Remove and dispose of damaged materials safely.
• Decontaminate, clean, and deodorize affected spaces.
• Coordinate with Contents Division to pack and store salvageable items.
• Document job progress with photos and notes using PSA and other software.
• Communicate clearly with clients with empathy and professionalism.
• Maintain a clean, safe, organized job site.
• Set up, operate, clean, and store tools and equipment.
• Follow warehouse and vehicle protocols for consumables and equipment use.
• Collaborate with project managers and crew chiefs.

Skills

IICRC Certificate

Hand & Power Tools

Physical Stamina

Communication

Driving Record

Mobile Documentation

Team Player

PPE Compliance

Tools

PSA

Encircle

Docusketch

Microsoft Teams

Job description

Fortify Companies’ Insurcomm Restoration is seeking a Mitigation Technician to provide emergency restoration services for homes and businesses affected by fire, water, mold, sewer, and storm damage. You will stabilize properties, prevent further damage, and deliver professional service during stressful situations.

Join a team that values safety, urgency, and compassionate customer care, and participate in growth opportunities while supporting project managers and crews on-site.