Emergency Mitigation Technician - Fast-Response Restoration

Insurcomm Restoration; Hooksett (NH); On-site; USD 23,000 - 32,000; Full time

Benefits offered by this job

Competitive hourly pay

Health, dental, and vision coverage

401(k) with company match

PTO and 9 paid holidays

Company vehicle

Technology stipend

Company gear and merch

Ongoing training and certification

Job summary

Insurcomm Restoration is seeking a Mitigation Technician in Hooksett, NH to provide emergency restoration services for fire, water, mold, and storm damage. You will stabilize properties, prevent further damage, and deliver compassionate service during stressful times.

Starting pay is $20/hour, with experience-based adjustments. Responsibilities include water extraction, drying, material removal, decontamination, and coordination with the Contents Division; collaboration with project managers

Qualifications

• Willingness to obtain IICRC Certification.
• Proficiency with hand and power tools.
• Ability to lift up to 50 lbs and perform physical labor.
• Strong communication and customer service mindset.
• Valid driver’s license and reliable attendance.

Responsibilities

• Respond to emergency mitigation calls and assess property damage from fire, water, mold, and weather events.
• Perform water extraction, structural drying, and mitigation per IICRC standards.
• Remove and dispose of damaged materials safely and efficiently.
• Decontaminate, clean, and deodorize affected spaces.
• Collaborate with the Contents Division to pack and store salvageable items.
• Document job progress with photos and notes using PSA and required software.
• Communicate clearly with clients with empathy and professionalism.
• Maintain a clean, organized, and safe job site at all times.
• Set up, operate, clean, and store tools and equipment properly.
• Follow warehouse and vehicle protocols, including daily documentation of consumables.
• Work with project managers and crew chiefs; perform other duties as needed.

Skills

Physical fitness

Hand and power tools

Communication skills

Customer service mindset

Punctuality

Valid driver's license

Team collaboration

MS Teams proficiency

Education

IICRC Certification

Tools

Proven Jobs

Encircle

Docusketch

Job description

Insurcomm Restoration is seeking a Mitigation Technician in Hooksett, NH to provide emergency restoration services for fire, water, mold, and storm damage. You will stabilize properties, prevent further damage, and deliver compassionate service during stressful times.

Starting pay is $20/hour, with experience-based adjustments. Responsibilities include water extraction, drying, material removal, decontamination, and coordination with the Contents Division; collaboration with project managers