Emergency Mitigation Lead & Field Crew Chief

Socket.dev; Jacksonville (NC); On-site; USD 30,000 - 47,000; Full time

Benefits offered by this job

Company vehicle (role dependent)

Tech stipend

PTO and holidays

Training & certification support

Company gear and merch

Job summary

Insurcomm Restoration is seeking a Lead Mitigation Technician (Crew Chief Level) to head emergency restoration projects across Wilmington/Jacksonville, NC. You will lead a crew, uphold safety and professional standards, and ensure timely, quality mitigation work for fire, water, mold, and storm damage.

We value strong leadership, hands-on technical skill with tools, and the ability to coordinate with clients, adjusters, and internal teams.

Qualifications

• IICRC WRT certification (or willingness to obtain immediately).
• Prior experience in restoration, mitigation, or construction.
• Demonstrated ability to lead a crew and manage job site workflow.
• Proficiency with hand and power tools.
• Ability to lift up to 50 lbs and perform physical labor.
• Strong communication, leadership, and interpersonal skills.

Responsibilities

• Lead and supervise mitigation crews on residential and commercial job sites.
• Respond to emergency mitigation calls and assess property damage.
• Perform water extraction, drying, and mitigation per IICRC standards.
• Develop drying plans and monitor equipment placement and moisture goals.
• Remove and dispose of damaged materials safely and efficiently.
• Decontaminate, clean, and deodorize affected spaces.
• Document progress with photos, moisture readings, and notes in PSA/software.
• Communicate clearly with clients, adjusters, and internal teams.
• Maintain a clean, safe job site and proper equipment handling.
• Train and mentor technicians to uphold safety standards.

Skills

IICRC WRT

Lead a crew

Hand tools

Power tools

MS Teams usage

Onsite documentation

PPE compliance

Education

IICRC WRT certification

Tools

PSA

Encircle

Docusketch

Job description

Insurcomm Restoration is seeking a Lead Mitigation Technician (Crew Chief Level) to head emergency restoration projects across Wilmington/Jacksonville, NC. You will lead a crew, uphold safety and professional standards, and ensure timely, quality mitigation work for fire, water, mold, and storm damage.

We value strong leadership, hands-on technical skill with tools, and the ability to coordinate with clients, adjusters, and internal teams.