Emergency Medical Dispatcher: Save Lives from the Console

County Emergency Communications; Twain Harte (CA); On-site; USD 50,000 - 64,000; Full time

Job summary

County Emergency Communications in Soulsbyville, CA is seeking Emergency Medical Dispatchers to handle urgent medical calls, confirm locations, and coordinate response priorities. You will gather patient details, follow approved protocols, and relay information to responders to ensure rapid and safe EMS deployment.

Responsibilities include providing protocol-based guidance, documenting calls, and supporting quality-review activities within the dispatch center.

Qualifications

• High school diploma or recognized equivalent commonly required.
• Employer may sponsor training or require current Emergency Medical Dispatcher certification before appointment.

Responsibilities

• Receive calls involving illness, injury and other medical emergencies.
• Confirm patient location, callback number and access details.
• Ask approved questions about patient’s condition.
• Determine response priority through the medical dispatch system.
• Dispatch or coordinate ambulance resources when included in the assignment.
• Provide protocol-based instructions within current qualifications.
• Relay patient information and scene hazards to responding personnel.
• Document call processing and participate in quality-review activities.

Job description

County Emergency Communications in Soulsbyville, CA is seeking Emergency Medical Dispatchers to handle urgent medical calls, confirm locations, and coordinate response priorities. You will gather patient details, follow approved protocols, and relay information to responders to ensure rapid and safe EMS deployment.

Responsibilities include providing protocol-based guidance, documenting calls, and supporting quality-review activities within the dispatch center.