Emergency Medical Dispatcher: Life-Saving Console Operator

911 Emergency Communications; Brownsville (OR); Presencial; USD 55 000 - 75 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Insurance coverage

Retirement benefits

Paid leave

Resumo da oferta

911 Emergency Communications seeks a skilled dispatcher to handle incoming medical emergency calls, confirm locations, and guide responders. You will determine priority, dispatch ambulances, and provide instructions per protocol while maintaining accurate documentation.

The role involves extended console work, headset use, and potential overtime. A high school diploma is required; CPR certification is common and EMD credentials may be needed depending on the vacancy.

Qualificações

• High school diploma or equivalent required.
• CPR certification preferred; EMT/paramedic not always required.
• EMD certification may be required before appointment.

Responsabilidades

• Answer calls for illness, injury, and medical emergencies.
• Verify patient location, callback number, and access details.
• Ask approved questions about patient condition.
• Determine response priority through dispatch system.
• Dispatch or coordinate ambulance resources as assigned.
• Provide protocol-based instructions within qualifications.
• Relay patient info and scene hazards to responders.
• Document calls and participate in quality-review activities.

Conhecimentos

Communication

Multitasking

Calm under pressure

Formação académica

High school diploma

Ferramentas

CPR Certification

Emergency Medical Dispatcher Certification

Descrição da oferta de emprego

911 Emergency Communications seeks a skilled dispatcher to handle incoming medical emergency calls, confirm locations, and guide responders. You will determine priority, dispatch ambulances, and provide instructions per protocol while maintaining accurate documentation.

The role involves extended console work, headset use, and potential overtime. A high school diploma is required; CPR certification is common and EMD credentials may be needed depending on the vacancy.