Emergency Medical Dispatcher: Save Lives from the Console

Emergency Telecommunicator Services; Avon (CT); On-site; USD 40,000 - 65,000; Full time

Benefits offered by this job

Insurance coverage

Continuing education

Job summary

Emergency Telecommunicator Services in Avon is seeking an Emergency Medical Dispatcher to support urgent medical responses. The role involves taking calls, confirming locations, and coordinating dispatch under approved protocols.

Responsibilities include obtaining essential information, setting response priorities, and providing protocol-based instructions while ensuring accurate documentation and participation in quality reviews. Night, weekend, and overtime shifts may apply.

Qualifications

• A high school diploma or recognized equivalent is commonly required.
• CPR certification may be required.
• EMT or paramedic credentials are not universal requirements; consult vacancy for exact qualifications.

Responsibilities

• Receive calls involving illness, injury, and other medical emergencies
• Confirm the patient’s location, callback number, and access details
• Ask approved questions about the patient’s condition
• Determine response priority through the authorized medical dispatch system
• Dispatch or coordinate ambulance resources when included in the assignment
• Provide protocol-based instructions within current qualifications
• Relay patient information and scene hazards to responding personnel
• Document call processing and participate in quality-review activities

Job description

Emergency Telecommunicator Services in Avon is seeking an Emergency Medical Dispatcher to support urgent medical responses. The role involves taking calls, confirming locations, and coordinating dispatch under approved protocols.

Responsibilities include obtaining essential information, setting response priorities, and providing protocol-based instructions while ensuring accurate documentation and participation in quality reviews. Night, weekend, and overtime shifts may apply.