Emergency Medical Dispatcher: Save Lives with Critical Calls

911 Emergency Communications; Avilla (MO); On-site; USD 42,000 - 70,000; Full time

Job summary

911 Emergency Communications in Avilla, MO is seeking Emergency Medical Dispatchers to support urgent medical responses. You will receive calls, confirm location and callback numbers, ask approved questions, and determine response priority using the agency’s dispatch protocols.

The role may require CPR certification and sponsored training; examinations and background checks apply. The position may involve overnight or weekend shifts and overtime as needed, with opportunities to advance through

Qualifications

• High school diploma or equivalent required.
• CPR certification may be required or preferred.
• EMD certification preferred where available.

Responsibilities

• Receive calls involving illness, injury, and other medical emergencies.
• Confirm patient location, callback number, and access details.
• Ask approved questions about patient condition and scene safety.
• Determine response priority using approved medical dispatch system.
• Dispatch or coordinate ambulance resources when assigned.
• Provide protocol-based instructions within qualifications.
• Relay patient information and scene hazards to responders.
• Document call processing and participate in QA activities.

Skills

Active listening

Multitasking

Communication

Education

High school diploma or equivalent

EMD certification preferred

Job description

911 Emergency Communications in Avilla, MO is seeking Emergency Medical Dispatchers to support urgent medical responses. You will receive calls, confirm location and callback numbers, ask approved questions, and determine response priority using the agency’s dispatch protocols.

The role may require CPR certification and sponsored training; examinations and background checks apply. The position may involve overnight or weekend shifts and overtime as needed, with opportunities to advance through