Emergency Medical Dispatcher - Save Lives 24/7

County Emergency Communications; Florida; On-site; USD 42,000 - 66,000; Full time

Benefits offered by this job

Insurance coverage

Retirement benefits

Paid leave

Continuing education

Job summary

County Emergency Communications in Casselberry, FL is seeking Emergency Medical Dispatchers to join our critical operations. This role involves handling urgent medical calls, gathering patient details, and establishing response priorities in coordination with EMS resources.

You will follow approved protocols, provide pre-arrival instructions when required, and document call information for quality reviews. A high school diploma and EMT/paramedic credentials are not universal requirements, but

Qualifications

• High school diploma or equivalent required.
• CPR certification and additional coursework may be required.
• EMT or paramedic credentials are not universally required; consult vacancy.

Responsibilities

• Receive calls involving illness, injury, and other medical emergencies.
• Confirm the patient’s location, callback number, and access details.
• Ask approved questions about the patient’s condition.
• Determine response priority through the medical dispatch system.
• Dispatch or coordinate ambulance resources when assigned.
• Relay patient information and scene hazards to responding personnel.
• Document call processing and participate in quality-review activities.

Skills

Emergency call handling

Protocol adherence

Education

High school diploma or equivalent

Emergency Medical Dispatcher certification

Tools

CPR certification

Job description

County Emergency Communications in Casselberry, FL is seeking Emergency Medical Dispatchers to join our critical operations. This role involves handling urgent medical calls, gathering patient details, and establishing response priorities in coordination with EMS resources.

You will follow approved protocols, provide pre-arrival instructions when required, and document call information for quality reviews. A high school diploma and EMT/paramedic credentials are not universal requirements, but