Emergency Medical Dispatcher - 24/7 Life-Saving Communications

911 Emergency Communications; Cassadaga (FL); On-site; USD 35,000 - 60,000; Full time

Benefits offered by this job

Insurance

Retirement benefits

Paid leave

Continuing education

Job summary

911 Emergency Communications in Cassadaga, FL seeks an Emergency Medical Dispatcher to manage urgent medical calls, verify locations, and coordinate EMS response using approved protocols. You will gather patient details and establish priorities to guide responders efficiently.

The role may require overnight shifts and ongoing certification upkeep, with background checks and medical oversight as part of the appointment process. A high school diploma is commonly required.

Qualifications

• High school diploma or recognized equivalent required.
• CPR certification may be required.
• EMT or paramedic credentials not universal; check vacancy.

Responsibilities

• Receive calls involving illness, injury, and other medical emergencies
• Confirm the patient’s location, callback number, and access details
• Ask approved questions about the patient’s condition
• Determine response priority through the authorized medical dispatch system
• Dispatch or coordinate ambulance resources when included in the assignment
• Provide protocol-based instructions within current qualifications
• Relay patient information and scene hazards to responding personnel
• Document call processing and participate in quality-review activities

Education

High school diploma or equivalent

Job description

911 Emergency Communications in Cassadaga, FL seeks an Emergency Medical Dispatcher to manage urgent medical calls, verify locations, and coordinate EMS response using approved protocols. You will gather patient details and establish priorities to guide responders efficiently.

The role may require overnight shifts and ongoing certification upkeep, with background checks and medical oversight as part of the appointment process. A high school diploma is commonly required.