Emergency Medical Dispatcher — Real-Time Crisis Coordination

Emergency Telecommunicator Services; Epping (NH); On-site; USD 52,000 - 74,000; Full time

Benefits offered by this job

Insurance coverage

Retirement benefits

Paid leave

Continuing education

Certification support

Job summary

Emergency Telecommunicator Services in Epping, NH is seeking Emergency Medical Dispatchers to assist during urgent medical situations. The role involves gathering patient data, establishing response priorities, and coordinating emergency resources, with potential for overnight or rotating shifts according to the assignment’s needs.

Responsibilities include receiving calls, confirming details, asking necessary questions, and guiding responders using approved protocols.

Qualifications

• High school diploma or equivalent required; emergency dispatcher certification may be required.
• CPR certification and additional coursework may be required.

Responsibilities

• Receive calls involving illness, injury, and other medical emergencies.
• Confirm patient location, callback number, and access details.
• Ask approved questions about patient condition.
• Determine response priority through approved dispatch system.
• Dispatch or coordinate ambulance resources as assigned.
• Provide protocol-based instructions within current qualifications.
• Relay patient information and scene hazards to responding personnel.
• Document call processing and participate in quality-review activities.

Skills

Emergency dispatch

Call handling

Communication

Multitasking

Education

High school diploma

Job description

Emergency Telecommunicator Services in Epping, NH is seeking Emergency Medical Dispatchers to assist during urgent medical situations. The role involves gathering patient data, establishing response priorities, and coordinating emergency resources, with potential for overnight or rotating shifts according to the assignment’s needs.

Responsibilities include receiving calls, confirming details, asking necessary questions, and guiding responders using approved protocols.