Emergency Medical Dispatcher: Critical 24/7 Communications

911 Emergency Communications; Eaton Center (NH); On-site; USD 45,000 - 65,000; Full time

Benefits offered by this job

Insurance coverage

Retirement benefits

Paid leave

Certifications support

Shift premiums

Continuing education

Job summary

911 Emergency Communications in Eaton Center, NH is seeking Emergency Medical Dispatchers to handle urgent medical calls, verify locations, and coordinate EMS resources. The role involves following approved dispatch protocols and providing instructions until responders arrive.

Candidates should have a high school diploma and may need Emergency Medical Dispatcher certification. CPR and additional coursework may be required; EMT/paramedic credentials vary by vacancy.

Qualifications

• High school diploma or recognized equivalent required.
• CPR certification and additional coursework may be required.
• EMT or paramedic credentials are not universal requirements; check vacancy for exact qualifications.

Responsibilities

• Receive calls involving illness, injury, and other medical emergencies.
• Confirm patient location, callback number, and access details.
• Ask approved questions about patient’s condition.
• Determine response priority through the authorized medical dispatch system.
• Dispatch or coordinate ambulance resources when included in the assignment.
• Provide protocol-based instructions within current qualifications.
• Relay patient information and scene hazards to responding personnel.
• Document call processing and participate in quality-review activities.

Skills

Call handling

Medical dispatch

Communication

Attention to detail

Education

High school diploma

Emergency Medical Dispatcher certification

Tools

Emergency dispatch software

Job description

911 Emergency Communications in Eaton Center, NH is seeking Emergency Medical Dispatchers to handle urgent medical calls, verify locations, and coordinate EMS resources. The role involves following approved dispatch protocols and providing instructions until responders arrive.

Candidates should have a high school diploma and may need Emergency Medical Dispatcher certification. CPR and additional coursework may be required; EMT/paramedic credentials vary by vacancy.