Emergency Medical Dispatcher: 24/7 Critical Call Center

Emergency Telecommunicator Services; Wentworth (NH); On-site; USD 42,000 - 60,000; Full time

Benefits offered by this job

Insurance coverage

Retirement benefits

Paid leave

Continuing education

Certification support

Shift premiums

Job summary

Emergency Telecommunicator Services seeks dedicated Emergency Medical Dispatchers for Wentworth, NH. You will collect patient and incident data, determine priorities, and support EMS resource coordination per approved protocols.

Responsibilities include handling critical calls, confirming details, and providing protocol-based guidance while maintaining documentation and ongoing quality reviews.

Qualifications

• High school diploma or recognized equivalent commonly required.
• CPR certification may be required; EMT or paramedic credentials are not universal requirements.

Responsibilities

• Receive calls involving illness, injury, and other medical emergencies.
• Confirm patient location, callback number, and access details.
• Ask approved questions about patient condition.
• Determine response priority through the dispatch system.
• Dispatch or coordinate ambulance resources when assigned.
• Provide protocol-based instructions within current qualifications.
• Relay patient information and scene hazards to responders.
• Document call processing and participate in quality-review activities.

Education

High school diploma or equivalent

Job description

Emergency Telecommunicator Services seeks dedicated Emergency Medical Dispatchers for Wentworth, NH. You will collect patient and incident data, determine priorities, and support EMS resource coordination per approved protocols.

Responsibilities include handling critical calls, confirming details, and providing protocol-based guidance while maintaining documentation and ongoing quality reviews.