Emergency Medical Dispatcher: Rapid-Response Coordinator

County Emergency Communications; Thawville (IL); Sur place; USD 40 000 - 60 000; Plein temps

Avantages offerts par ce poste

Insurance coverage

Retirement benefits

Paid leave

Employee‑assistance program

Résumé du poste

County Emergency Communications in Thawville, IL seeks an Emergency Medical Dispatcher to handle urgent medical calls, verify locations, and coordinate ambulance resources. You will follow approved protocols and provide instructions to callers while maintaining detailed documentation.

The role may require CPR certification, EMT/paramedic credentials are not universal requirements, and overtime may apply. Training and certification opportunities are available through the employer’s programs.

Qualifications

• High school diploma or equivalent is commonly required.
• EMD certification may be required before appointment.
• CPR certification may be required; consult vacancy for exact qualifications.

Responsabilités

• Receive calls involving illness, injury, and other medical emergencies.
• Confirm patient location, callback number, and access details.
• Ask approved questions about patient’s condition.
• Determine response priority through the medical dispatch system.
• Dispatch or coordinate ambulance resources as assigned.
• Provide protocol-based instructions within current qualifications.
• Relay patient information and scene hazards to responders.
• Document call processing and participate in quality-review activities.

Connaissances

Communication skills

Calm under pressure

Multitasking

Formation

High school diploma or equivalent

EMD certification (or equivalent)

CPR certification (may be required)

Description du poste

County Emergency Communications in Thawville, IL seeks an Emergency Medical Dispatcher to handle urgent medical calls, verify locations, and coordinate ambulance resources. You will follow approved protocols and provide instructions to callers while maintaining detailed documentation.

The role may require CPR certification, EMT/paramedic credentials are not universal requirements, and overtime may apply. Training and certification opportunities are available through the employer’s programs.