24/7 EMS Dispatcher — Critical Patient Triage & Response

County Emergency Communications; Danville (IL); On-site; USD 42,000 - 66,000; Full time

Benefits offered by this job

Insurance coverage

Retirement benefits

Paid leave

Continuing education

Certification support

Job summary

County Emergency Communications in Vermilion, IL seeks an Emergency Medical Dispatcher to receive medical crisis calls, verify locations, and coordinate EMS resources. You will follow approved protocols and provide instructions until responders arrive, with overtime and rotating schedules common.

Applicants may need CPR and EMD certification; a high school diploma or equivalent is required. Training or sponsorship may be available depending on the vacancy.

Qualifications

• A high school diploma or recognized equivalent is commonly required.
• CPR certification and additional coursework may be required.
• EMT or paramedic credentials are not universal requirements; consult vacancy.

Responsibilities

• Receive calls involving illness, injury, and other medical emergencies
• Confirm the patient’s location, callback number, and access details
• Ask approved questions about the patient’s condition
• Determine response priority through the authorized medical dispatch system
• Dispatch or coordinate ambulance resources when included in the assignment
• Provide protocol-based instructions within current qualifications
• Relay patient information and scene hazards to responding personnel
• Document call processing and participate in quality-review activities

Education

High school diploma or recognized equivalent

EMD certification

CPR certification

Job description

County Emergency Communications in Vermilion, IL seeks an Emergency Medical Dispatcher to receive medical crisis calls, verify locations, and coordinate EMS resources. You will follow approved protocols and provide instructions until responders arrive, with overtime and rotating schedules common.

Applicants may need CPR and EMD certification; a high school diploma or equivalent is required. Training or sponsorship may be available depending on the vacancy.