Emergency Medical Dispatcher — 24/7 Call Coordination

County Emergency Communications; Cape May (NJ); On-site; USD 40,000 - 60,000; Full time

Job summary

County Emergency Communications in Cape May, NJ seeks Emergency Medical Dispatchers to support urgent medical calls. The role involves gathering critical patient data, establishing response priorities, and coordinating EMS resources under approved protocols.

Training and certification requirements vary by vacancy, with CPR and EMD certifications often required. Employees may work night shifts, weekends, and overtime as needed, with continuous operations and strict supervision to ensure patient

Qualifications

• High school diploma or equivalent required; may sponsor training or require EMD certification.
• CPR certification may be required; EMT/paramedic credentials not universally required.

Responsibilities

• Receive calls involving illness, injury, and other medical emergencies.
• Confirm the patient’s location, callback number, and access details.
• Ask approved questions about the patient’s condition.
• Determine response priority through the authorized medical dispatch system.
• Dispatch or coordinate ambulance resources when included in the assignment.
• Provide protocol-based instructions within current qualifications.
• Relay patient information and scene hazards to responding personnel.
• Document call processing and participate in quality-review activities.

Education

High school diploma or equivalent

EMD certification

EMT or paramedic credentials not universally required

CPR certification

Job description

County Emergency Communications in Cape May, NJ seeks Emergency Medical Dispatchers to support urgent medical calls. The role involves gathering critical patient data, establishing response priorities, and coordinating EMS resources under approved protocols.

Training and certification requirements vary by vacancy, with CPR and EMD certifications often required. Employees may work night shifts, weekends, and overtime as needed, with continuous operations and strict supervision to ensure patient