Emergency Medical Dispatcher: 24/7 Critical Care Coordination

911 Emergency Communications; Upper Freehold Township (NJ); On-site; USD 42,000 - 62,000; Full time

Job summary

911 Emergency Communications in Cream Ridge, NJ seeks Emergency Medical Dispatchers to gather patient and incident details, establish response priorities, and support coordination of EMS resources. Dispatchers may provide approved instructions per protocols.

The role may require overnight shifts, weekends, holidays, rotating schedules, and overtime; CPR certification and EMT/paramedic credentials may be required or sponsored training may be offered.

Qualifications

• A high school diploma or recognized equivalent is commonly required.
• CPR certification and additional coursework may be required. EMT or paramedic credentials are not universal requirements for this role; consult the vacancy for the exact qualifications and accepted certification providers.

Responsibilities

• Receive calls involving illness, injury, and other medical emergencies
• Confirm the patient’s location, callback number, and access details
• Ask approved questions about the patient’s condition
• Determine response priority through the authorized medical dispatch system
• Dispatch or coordinate ambulance resources when included in the assignment
• Provide protocol-based instructions within current qualifications
• Relay patient information and scene hazards to responding personnel
• Document call processing and participate in quality-review activities

Job description

911 Emergency Communications in Cream Ridge, NJ seeks Emergency Medical Dispatchers to gather patient and incident details, establish response priorities, and support coordination of EMS resources. Dispatchers may provide approved instructions per protocols.

The role may require overnight shifts, weekends, holidays, rotating schedules, and overtime; CPR certification and EMT/paramedic credentials may be required or sponsored training may be offered.