Emergency Medical Dispatcher — Rapid Response Coordinator

Emergency Telecommunicator Services; Hereford (CO); On-site; USD 36,000 - 55,000; Full time

Benefits offered by this job

Insurance

Retirement benefits

Paid leave

Employee assistance services

Continuing education

Certification support

Shift premiums

Job summary

Emergency Telecommunicator Services seeks an Emergency Medical Dispatcher to handle urgent medical calls from a dedicated dispatch center in Hereford. You will gather patient and incident details, establish response priorities, and coordinate EMS resources in accordance with approved protocols.

Role requires strong communication, attention to detail, and the ability to follow established medical dispatch procedures.

Qualifications

• A high school diploma or recognized equivalent is commonly required.
• Employers may recruit applicants for sponsored training or require current Emergency Medical Dispatcher certification before appointment.

Responsibilities

• Receive calls involving illness, injury, and other medical emergencies
• Confirm the patient's location, callback number, and access details
• Ask approved questions about the patient's condition
• Determine response priority through the authorized medical dispatch system
• Dispatch or coordinate ambulance resources when included in the assignment
• Provide protocol-based instructions within current qualifications
• Relay patient information and scene hazards to responding personnel
• Document call processing and participate in quality-review activities

Education

High School Diploma or equivalent

Job description

Emergency Telecommunicator Services seeks an Emergency Medical Dispatcher to handle urgent medical calls from a dedicated dispatch center in Hereford. You will gather patient and incident details, establish response priorities, and coordinate EMS resources in accordance with approved protocols.

Role requires strong communication, attention to detail, and the ability to follow established medical dispatch procedures.